Emma Jameson
Customer Service Admin
Talent
MelbourneMember since October 1, 2026
Customer service and communicationAdmin experienceTime management and organisationTeamwork and collaborationReliability and work ethicAdaptability in fast-paced environmentsBasic administration and organisational skills
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Customer service and communicationAdmin experienceTime management and organisationTeamwork and collaborationReliability and work ethic
About
Motivated and reliable university student currently studying a Bachelor of Social Work at Victoria University. Experienced in retail, customer service, babysitting, warehouse operations and admin customer service. Known for strong organisational skills, teamwork, and a positive attitude. Passionate about supporting others, with a genuine interest in people-focused roles and administrative work.
Experience
Warehouse Worker (Present)
- Pick, pack and prepare orders accurately and efficiently
- Maintain stock organisation and workplace cleanliness
- Work collaboratively in a fast-paced team environment
Customer service admin (Present)
- Answer emails, chats, phone calls
- Process returns, exchanges and store credits
- Work collaboratively in a fast-paced team environment
- Update customers details
- Answer customers enquiries and questions
Retail Team Member at Kmart Clayton (2021 – 2026)
- Delivered high-quality customer service across multiple departments
- Operated registers and processed transactions accurately
- Restocked shelves and maintained store presentation standards
- Developed strong product knowledge and adaptability across roles
Babysitter (Casual) (2025 – 2026)
- Provided care and supervision for children of various ages
- Ensured a safe, engaging and supportive environment
- Demonstrated responsibility, patience and communication skills
Education
Bachelor in Social Work – Victoria University (2025)
Certificate III in Allied Health Assistance (2022 – 2024)
Victorian Certificate of Education (VCE) – Parkdale Secondary College (2024)
Skills
customer service admin
