
Brandon Gallaher
Security professional with experience across hospital security, crowd control and high-risk public-facing environments
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About
Security professional with experience across hospital security, crowd control and high-risk public-facing environments. Proven ability to remain calm under pressure, assess risk quickly and support safe, lawful and proportionate outcomes. Experienced in responding to behavioural emergencies, duress alarms, fire alarms, missing patient incidents and aggressive or distressed persons while working closely with clinical staff, hospital management and emergency services.
Recognised for clear communication, sound judgement, accurate reporting and a strong interest in leadership, operational standards and long-term career progression.
Experience
Hospital Security Officer at WA Country Health Service (2021-01 – Present)
Provide professional security services across multiple hospital sites, supporting the safety of patients, staff, visitors and assets in complex healthcare environments.
- Respond to Code Black behavioural emergencies, duress alarms, Code Red fire alarms, missing patient incidents and other urgent calls for assistance, supporting coordinated and safe incident resolution.
- Work closely with clinical teams, hospital management, police and emergency services to maintain communication, manage risk and support lawful, proportionate outcomes.
- Use de-escalation, conflict-resolution and communication skills to manage aggressive, distressed or at-risk individuals, including in APU and PICU environments.
- Prepare clear incident reports, operational logs, safety documentation and risk information to support clinical decision-making, management review and continuous improvement.
- Apply working knowledge of relevant legislation and procedures, including the Mental Health Act 2014 (WA), WACHS emergency procedures, confidentiality expectations and aggression-management guidelines.
- Conduct routine and targeted patrols, maintain situational awareness, identify hazards and support compliance with hospital security protocols.
- Work independently as a lone officer at Busselton Health Campus, prioritising incidents, making autonomous decisions and coordinating support resources when required.
- Assist with on-shift coordination by supporting team communication, staff awareness of procedures and consistent application of operational standards.
Officer of Cadets at Australian Navy Cadets (2022-01 – 2025-01)
Training Officer: 2022 - 2024 | Executive Officer: 2024 - 2025
- Coordinated cadet training activities, supported staff and cadet development, and helped maintain mandatory training requirements.
- Supported unit leadership through planning, communication, supervision and coordination of staff and cadets in a structured uniformed environment.
- Promoted discipline, safety, teamwork and professional standards while mentoring young people and supporting operational activities.
Security Officer / Crowd Controller at ASP Security (2018-01 – 2021-01)
- Provided security and crowd-control services across licensed venues, events, public-facing sites and healthcare-style environments.
- Managed entry control, patron behaviour, conflict resolution, incident escalation and written reporting in dynamic environments.
- Maintained a visible security presence and supported safe outcomes through communication, observation and early intervention.
Supervisor / Checkout Operator / Night Fill Team Member at Coles (2014-01 – 2019-01)
- Supported day-to-day retail operations, customer service, team coordination, stock replenishment and shift priorities.
- Developed strong communication, reliability and problem-solving skills in a high-volume customer-facing environment.
Sales Assistant at Boating Camping Fishing (BCF) (2011-01 – 2014-01)
- Assisted customers with product selection, maintained store presentation and supported sales and stock duties in a busy retail environment.
Education
Certificate II in Security Operations
Current WA Security Licence – Security Officer and Crowd Controller
Provide First Aid / CPR / Basic Emergency Life Support
WA Country Health Service workplace training including emergency response, aggression prevention and management, Code Black/Code Red response, incident reporting, WHS, infection control and accountable decision making
Australian Navy Cadets staff experience – training coordination, risk assessments, emergency drills and activity planning
