Deepali S Verma
Senior Program Director with 20+ years of experience in infrastructure, operations technology, and enterprise transformation
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About
Senior Program Director with 20+ years of experience leading large-scale infrastructure, operations technology, ICT, cyber security, and enterprise transformation programs across banking, telecommunications, consulting, government, defence, and mission-critical operational environments. Proven track record delivering complex multi-stream programs involving Data Centre infrastructure, cloud transformation, ICT modernisation, PMO governance, operational readiness, vendor ecosystems, and enterprise-wide service transformation. Extensive experience managing programs valued at $50M+, leading large cross-functional teams, and delivering operationally critical technology programs requiring high availability, governance, risk management, and stakeholder alignment.
Experience
Senior Program Manager (Data Centre) – Orise - DISOLT (Digital Solution Technologies Company) - Sydney
(2025-01)
- Leading end-to-end delivery of ICT and IoT systems for engineered control and monitoring solutions across Tier 3 & Tier 4 Data Centre builds
- Managing infrastructure design, installation, commissioning, integration, and operational readiness for hyperscale and cloud providers
- Driving AI-ready infrastructure delivery through optimisation of engineering design, procurement strategy, and cost governance
- Coordinating multi-vendor ecosystem including construction partners, colocation providers, managed service vendors, and infrastructure providers
- Establishing governance, reporting, RAID management, risk controls, and delivery oversight across parallel infrastructure workstreams
Program Management Consultant - DISOLT / IWS Pty Ltd
(2024-01 - 2024-10)
- Established PMO governance framework supporting IoT-enabled Data Centre infrastructure programs
- Implemented delivery standards, reporting frameworks, execution controls, and governance processes across multi-vendor environments
- Provided delivery assurance and stakeholder alignment across infrastructure transformation initiatives
Senior Product Owner / Transformation Program Lead - Commonwealth Bank of Australia (CBA)
(2020-04 - 2023-09)
- Led enterprise transformation programs across customer operations, IAM/PAM, regulatory remediation, and operational governance
- Directed multi-stream initiatives impacting 26,500+ users across 50 business units
- Implemented SailPoint and CyberArk platforms improving operational controls and governance
- Delivered operational improvements reducing customer complaint resolution time by 40%
Account Delivery Head APAC – Munich Re Insurance Group - Wipro Technologies – Australia
(2017-07 - 2018-12)
- Directed APAC ICT Service Delivery operations for a contract valued at AUD $40M across Data Centre operations, infrastructure services, disaster recovery, networks, and cyber security
- Built and managed offshore delivery operations supporting 400+ resources
- Led infrastructure transformation initiatives including network transformation and Citrix end-user computing modernisation
Digital Program Manager (Agile) - Wipro Technologies – McDonald's Global Delivery Team
(2016-02 - 2017-07)
- Led enterprise digital transformation and operational technology initiatives across APAC
- Managed integration of legacy systems, POS infrastructure, digital ordering platforms, and operational systems
Portfolio Management Office (PMO) Director - Woolworths Group
(2014-09 - 2016-02)
- Established PMO governance and operational oversight frameworks for enterprise infrastructure and transformation programs
- Managed prioritisation, dependency management, and delivery governance
Regional Client Director – Governance, Risk & Compliance - PricewaterhouseCoopers (PwC)
(2008-09 - 2011-05)
- Directed large-scale government ICT transformation and operational infrastructure programs
- Managed strategic programs including State Data Centre and WAN/MAN infrastructure initiatives
National Head – Portfolio Management Office - IBM India
(2006-08 - 2008-01)
- Managed PMO operations delivering large-scale Data Centre build and infrastructure transformation programs
- Reduced high-risk delivery programs from 70% to 5% through governance and remediation initiatives
Deputy Director (IT) / ICT Security Officer - Indian Navy
(1999-01 - 2006-08)
- Led mission-critical ICT transformation and operational systems modernisation programs
- Managed ICT governance, operational security, and disaster recovery planning
Education
Master of Science - Quality Management - BITS Pilani
PGDBA - International Marketing - Symbiosis Institute
Bachelor of Engineering - Electronics - Mumbai University
