Lynda Rivera

Motivated and adaptable professional with experience across administration, customer service, social media management, hospitality and live events. Recently graduated with a Diploma of Applied Business (Entertainment Management) from Collarts, developing skills in event coordination, marketing, content creation, project management and business operations. Known for strong communication, organisation and problem-solving abilities, with the capability to manage multiple priorities in fast-paced environments.

Customer Service Assistant at Bakers Delight (2014-01 – 2015-12)

• Operating POS system.
• Selling products & promoting campaigns.
• Opening & closing the bakery.
• Merchandising.
• Cleaning duties.
• Balancing cash & counting stock.

Front of House Assistant at Tumbles Playhouse (2016-01 – 2020-12)

• Managed daily cafe operations, including barista duties, food preparation and customer service.
• Handled POS transactions and cash reconciliation using Square.
• Coordinated and assisted with children's parties and private events.
• Opened and closed while maintaining operational and safety standards.

Accounts Assistant & Social Media and Marketing at Buckner Construction (2020-01 – Present)

• Managed data entry, invoicing and administrative processes using Excel and Buildxact.
• Created and managed companies' social media accounts across Facebook and Instagram.
• Coordinated external trades insurance and trades work hours.
• Created marketing content including posts, advertisements and stories to support business growth.
• Provided receptionist support by managing incoming calls and customer enquiries.

Events Assistant at Lonely House Bookclub (2024-01 – Present)

• Assisted with 20+ events
• Managed merchandise sales and customer transactions.
• Supported event operations including ticket scanning, name tags and bump-in/bump-out.
• Captured social media content according to photography & marketing brief.

Year 12 Graduate – Williamstown High School (2011-01 – 2016-12)

Certificate IV in Youth Work in Youth Work – RMIT University (2021-11)

Diploma of Applied Business in Entertainment Management – Australian College of Arts (COLLARTS) (2026-05)