Pare Allen
OPERATIONS MANAGER | SITE MANAGER | BUSINESS OPERATIONS LEADER
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About
Results-driven operations and Site Manager with experience leading high-volume retail and service environments.
Proven
Success managing site performance, workforce planning, inventory control, compliance and customer service while overseeing weekly sales of approximately $19,000-$20,000. Skilled in coaching and developing teams, driving operational efficiency, controlling costs, and maintaining high safety and compliance standards. Recognised for delivering strong business outcomes through accountable leadership, process improvement and effective people management.
Experience
Site Manager at Reddy Express Palmerston (2023-04 – 2026-10)
- Led all aspects of site operations for a high-volume retail and fuel business generating approximately $19,000-$20,000 in weekly shop sales
- Managed workforce planning, labour budgets and roster optimization across a 130-hour weekly labour allocation.
- Recruited, trained, coached and develop team members to achieve performance, customer service and compliance standards.
- Drive operational performance through KPI monitoring, merchandising execution, stock management and sales initiative.
- Maintained accountability for inventory control, ordering processes and waste reduction measureS to minimise losses and improve profitability.
- Led workplace health and safety initiatives, hazard reporting and corrective actions to maintain a safe operating environment.
- Fostered a high-performance team culture focused on customer satisfaction, accountability and continuous improvement.
Retail Assistant at Shepparton Plaza Lotto and News (2020-10 – 2021-07)
- Delivered customer service, replenished stock and maintained store presentation and cleanliness.
- Processed lottery sales and supported day-to-day retail operations.
Duty Manager at Fun Planet (2019-08 – 2020-03)
- Supervised daily venue operation, coordinating staff, customer service activities and operational priorities.
- Managed employee rosters, delegated responsibilities and monitored team performance to ensure smooth service delivery.
- Supported business operations through stock control, ordering, administration and supplier coordination.
- Assisted with issue resolution and customer enquiries while maintaining operational standards.
Farm Hand at Moondooma Fresh Produce (2016-11 – 2019-09)
- Operated tractors and forklifts and completed grading, packing, picking and general farm duties.
- Performed fruit-fly spraying and related farm tasks in line with operational requirements.
