Paul Coli

Dynamic and versatile hospitality professional

Talent

MelbourneMember since June 17, 2026

SalesProfit and loss monitoringBudgeting and financial managementVendor relations and price negotiationStaff scheduling and shift coordinationFood quality, safety, and presentation standardsCustomer service excellence and conflict resolutionRecruitment, training, and team supervisionSales, profit, and loss monitoring

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SalesProfit and loss monitoringBudgeting and financial managementVendor relations and price negotiationStaff scheduling and shift coordination

About

Dynamic and versatile hospitality professional with extensive experience as a Restaurant and Assistant Manager, recognised for elevating guest satisfaction and driving operational efficiency. Skilled in team leadership, workflow optimisation, and cost control, with a strong focus on service excellence and profitability. Adept at thriving in fast-paced environments and achieving business objectives through effective management, customer engagement, and strategic decision-making.

Experience

Assistant Manager - Café L'Aqua El Greco

(2004-10 - 2010-04)

Expanded the corporate client base, contributing to significant revenue growth.
Recruited, trained, and supervised front- and back-of-house staff including chefs, servers, and bartenders.
Developed and managed staff rosters to ensure smooth daily operations.
Conducted performance reviews and handled disciplinary procedures.
Ensured compliance with OH&S regulations and hospitality operational standards.
Managed inventory and stock control, reducing waste and improving cost efficiency.
Negotiated and oversaw catering contracts for corporate and private events.

Insurance Agent Support Assistant - Tilia Bianca Nominees Pty Ltd

(2011-05 - 2016-10)

Delivered prompt customer service via phone, email, and in-person enquiries.
Assisted in preparing documentation for underwriting and claims processing.
Coordinated appointments and maintained communication between clients and insurance agents.
Updated and maintained accurate client data within CRM and policy management systems.

Primary Carer for Elderly Relatives - Self-Managed

(2016-12 - 2023-10)

Provided full-time medical, physical, and emotional support to elderly family members.
Coordinated healthcare appointments and managed medication schedules.
Oversaw household administration, budgeting, and financial organisation.
Developed strong organisational, empathy, and problem-solving skills.