Parramatta Training College Sydney
Contract T&A (TAE IV, TB1, Business & Hospitality) Feb 2022 – Till Now
- Preparing unit resources and case studies for role play and projects.
- Online, Face-to-face delivery, facilitating lectures, and assisting students.
- Unit assessments and PowerPoints for the training sessions.
- Counseling, mentoring, and helping students to complete their projects.
- Attending monthly and weekly trainer meetings to prepare the unit's resources.
- Coordinating changes as per the principle's guidelines to meet expected outcomes.
- Adelaide College of Technical Education
(Business, Hospitality & Automotive) NSW & SA Nov 2020 – June 2022
- Typical day-to-day RTO operations, course delivery, and updating training resources.
- Courses deliveries as per TAS and timetables to avoid an end-of-the-course backlog.
- Checking and making sure that all the Logbooks are completed and signed.
- Attending Trainers and staff meetings to keep up with any changes.
- Ensure the course summary sheets are completed and signed before submission.
- Assisting in Staff recruitment, roster, Trainer's PD, and feedback analysis.
- New enrollment and onboarding, assisting the support team, counseling, and dealing with other issues.
- Australian Academy of Management & Science
Head Trainer & Assessor (Hospitality & Business) Feb 2020 – Nov 2021
3. Virgin Australia – Airport Operations
Guest Services Operations – Syd Airport Oct 2018 – Jan 2020
4. IHG - Holiday Inn Warwick farm
F&B Duty / Banquets Operations Mer Sept 2016 – Sept 2018
- Daily & weekly management and operations team meetings.
- Staff recruitment, performance appraisal, progression plan & training.
- Meeting with clients and contractors to assess their needs and plan accordingly.
- Coordinating with the internal and external teams along with sales and marketing.
- Preparing daily activities log & revenue variance analysis as per rates & conference packages.
- Dealing with operations issues, organizing casual security & their allocations as per event’s needs.
- Implemented new procedures to meet operations need and plan the entire event, developing area for new types of events, and organizing paperwork for internal & external communication.
- revenue posting through OPERA, preparing reports, operations budgeting & follow-up for discrepancies and variances with accounts and sales team.
5. Royal Agriculture Society of NSW – Sydney Olympic Park - Homebush
Corporate Food & Beverage Manager Oct 2015 – April 2016
6. Site Manager Sept 13 to Sept 2015
ISS Integrated Services (Roy Hill Mining & CITIC Sino Projects) – WA
- Managing entire site safety operations and drills with the site and ERS team.
- Prestart meeting with the contractors and site team.
- Weather and annual seasonal Emergency planning and training.
- Day-to-day activities to manage site safety, logistics, and traffic movements.
7. Assistant Manager Front Office Feb 2012 to Aug 2013
Mercure Sydney - NSW
8. Catering & Conference Manager / F&B Operations Manager.
All Seasons Hotel & Resorts - Bendigo VIC - May 2011 to Feb 2012
9. Head Trainer & assessor Illawarra Business College,
(Hospitality, Business, Marketing Macquarie Education Group
& Finance Courses) MEGT College - Sydney Jan 2009 to June 2011
10. Restaurant Manager / Banquets Operations Manager
Sheraton & IHG Sydney - Crowne Plaza DH – NSW April 1996 to Sept 2008