Riho Odawara
Front of House Staff
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About
Highly adaptable hospitality professional with 4 years of experience in Kyoto, cross-trained in FOH, BOH, hotel receptionist, and retail. Comfortable working efficiently in fast-paced environments, with experience serving international customers in English, and collaborating effectively within a team. Available to start immediately.
Experience
Front of House Staff - Sapporo Kaniya Kyoto - Kyoto, Japan
(2025-12 - 2026-01)
- Provided table service in a premium, busy 150-seat dining environment
- Managed guest seating and table setup for banquets with large parties
Retail Assistant - IROHA Publishing Inc. - Kyoto, Japan
(2024-06 - 2026-02)
- Trusted with store opening and closing procedures independently, managing cash floats and executing daily financial reconciliations.
- Provided customer service at a souvenir shop, serving 40+ international tourists per 5-hour shift.
Front Desk Receptionist - Ryokan Sawaya - Kyoto, Japan
(2024-08 - 2026-01)
- Managed front desk operations at a Japanese-style hotel, including checkin/out, property and facility orientations, and international phone inquiries.
- Served international guests (90%+) in English, including local recommendations, luggage shipping arrangements, and transit guidance.
All-Rounder (FOH & BOH) - PISOLA Co., Ltd - Kyoto, Japan
(2023-06 - 2024-07)
- Handled all FOH duties including guest seating, order taking, food running, and bussing.
- Coordinated with staff via headset, delegating floor tasks during peak hours.
- Also worked in BOH to run the high-volume drink and dessert station, handling ticket flow, dessert plating, and custom birthday platters.
- Completed venue opening/closing preparations and food prep routines.
Convenience Store Staff - FamilyMart - Kyoto, Japan
(2022-05 - 2023-08)
- Processed cashier queues of 30+ customers during rush hours.
- Handled cash management duties, including daily sales reconciliation, safe drops, and sales reporting to headquarters.
- Managed stock ordering based on sales patterns to reduce waste.
Education
Bachelor of Arts - University of Melbourne
