Thu Ha Phi

Managing time and tasks wisely, friendly with customers and coworkers, willing to learn new things, high responsible for work tasks. Always working above and beyond target.

Front staff - Chatime

(2014)

Barista/Store manager - Corner Bakery Cafe

(2013 - 2019)

Consistent coffee serving and can handle busy time and long hour shift. Always give customers a great smile and be able to remember customer's coffee order in twice. As well as handling payroll, roster and training newbie

Barista - Starbucks Coffee

(2019-09 - 2020-10)

Super friendly to customers and workmates. Outgoing and excellent team working, can handle busy time. I can check on stocks, clean up station, manage all tasks on time, be able to make smoothie, milkshake, shaken drinks.

Shift supervisor - Starbucks Coffee

(2020-10 - 2021-12)

Manage team member to task, stock take, doing invoice and orders, cash handling, focus on reaching KPI, have personal and team target every shift. First aid/CPR training. Coaching skill.

• Won Supervisor of the month twice all over Starbucks stores in Victoria

Store Manager - Starbucks Coffee

(2022-12)

Outlook and plan for bigger picture. Focus on work culture, plan and priority, inventory, managing skill within internal – external resources. Formal written and computer skills. Able to work under high pressure and flexible problem-solving. Managing roster, hiring and training. Turnover store over $3mil annually.

Front end team member - Woolworths QV - QV Melbourne CBD

(2022-09 - 2025)

Woolworths supermarket in QV Melbourne CBD is the largest, busiest, most making profit in all over Victoria stores. Able to manage and lead a big team. Written and verbal skills as long as teamwork.

Foundation of business - Latrobe College (2013 - 2013)

Diploma of business - Latrobe University (2014 - 2014)

Bachelor of business - Marketing and Event Management - Latrobe University (2014 - 2018)