Bilingual Receptionist | Host | Customer Service
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Dedicated and highly adaptable professional in the Food and Beverage industry with a proven track record in international settings. Graduated in Waiter and Reception Techniques from SENAC - PE, fluent in English and proficient in other foreign languages. Recognized for delivering excellent customer service and managing high-pressure situations in multicultural environments.
Customer Reception and Welcome Reservation Management and Organization Effective Communication Served customers from diverse nationalities, adapting communication and hospitality to different cultures Skilled in handling fast-paced environments, adjusting as needed to meet customer flow demands
Professional Training in Reception and Customer Service in Hospitality
Key Details: Welcoming and attending to guests in hospitality settings according to their individual needs and the establishment's standards; Communicating clearly and cordially with internal and external customers, maintaining an ethical and cooperative attitude, and ensuring professional appearance; Preparing reports, handling complaints and requests, and providing effective resolutions.
