Davi Aragão

Dynamic technical expert with extensive hands-on experience in enterprise grade hardware, advanced networking, and virtualization. Skilled in deploying high-availability systems and managing mission-critical infrastructure. Proven track record in providing L2 helpdesk support, performing hardware-level workstation troubleshooting, and executing full-cycle maintenance for Dell PowerEdge and Supermicro server environments.

IT Infraestructure Technician - CLIMEF - Lagarto, SE

(2026-02)

I serve as an IT Infrastructure Specialist responsible for the maintenance and troubleshooting of computers, high-performance workstations, and enterprise networking equipment. My work and experience includes the installation and organization of structured cabling, ensuring a reliable and well documented physical infrastructure. I possess strong experience in network design and planning, including IP addressing, VLAN configuration, and topology organization, focusing on performance, scalability, and security.

I have extensive experience with Managed Switches from Extreme Networks, Cisco, and Intelbras, as well as VoIP Cloud telephony systems. Additionally, I have implemented and managed Storage/NAS solutions using TrueNAS and OpenMediaVault (OMV), alongside file servers utilizing SMB, NFS, and AFP protocols. I am also proficient in firewall and routing solutions such as OPNsense and pfSense, with a focus on perimeter security and VPN connectivity.

My responsibilities encompass not only technical execution but also infrastructure planning and optimization, ensuring high availability, stability, and efficient operations

IT Intern - ANB Farma - Pinhais, PR

(2024-12 - 2026-01)

• ITSM & Service Management: Executing end-to-end technical assistance for remote and on-site requests, utilizing GLPI for incident tracking and service delivery optimization.
• Virtualization: Direct management and deployment of Virtual Machines within Hyper-V environments, focusing on performance tuning and resource allocation.
• Active Directory Operations: Specialized in Active Directory (AD) administration, including the management of user accounts, organizational units, permission hierarchies, and group policy implementation.
• ERP Systems: Technical troubleshooting and maintenance of local ERP systems, ensuring system stability and seamless data operations.
• Hardware Maintenance: Performing advanced preventive and corrective maintenance on high-performance hardware and workstations to ensure operational reliability.
• Infrastructure & Cabling: Implementing and maintaining physical network infrastructure, including structured cabling and professional rack organization to guarantee a stable and documented environment.

Graduate degree - Software Engineering - Uninter (2023-10)