Derik Silva

System Administrator and Cloud Infrastructure professional with 10+ years of experience supporting enterprise environments, cloud platforms, virtualization technologies, and mission-critical systems. Experienced in Linux and Windows Server administration, AWS cloud services, Active Directory, DNS, VPN technologies, and infrastructure monitoring. AWS Certified Solutions Architect – Associate with a strong background in IT operations, cloud infrastructure support, troubleshooting, and enterprise system administration.

Seeking opportunities in System Administration, Cloud Infrastructure, and IT Operations within international and high-performance environments.

System Administrator - Sintel

(2024-08)

• Administer Linux and Windows servers in production environments.
• Manage AWS cloud resources, including EC2, VPC, IAM, Route 53, S3, and RDS.
• Monitor critical infrastructure and resolve incidents to ensure service availability.
• Support core services such as Active Directory, DNS, and File Servers.
• Collaborate with infrastructure and operations teams to maintain secure and reliable environments.

Cloud Infrastructure Analyst - Skyone - São Paulo, Brazil

(2024-04 - 2024-08)

• Provided cloud infrastructure support for AWS and Oracle Cloud environments.
• Troubleshot cloud services, virtual machines, and network connectivity issues.
• Configured VPN solutions using Fortigate, pfSense, and MikroTik.
• Administered Linux and Windows Server environments.
• Managed incidents, service requests, and infrastructure changes.

Senior Application Support Analyst - Nordica – Grupo ITG - São Paulo, Brazil

(2019-02 - 2023-07)

• Supported enterprise BI platforms including Qlik Sense, QlikView, NPrinting, and Alteryx.
• Assisted with architecture, implementation, upgrades, and maintenance of analytics environments.
• Administered clustered environments and software licensing.
• Performed troubleshooting, performance analysis, and incident resolution.
• Advised customers on platform optimization and best practices.

Junior Cloud Support Analyst - Tivit Terceirização de Processos Serviços e tecnologia - São Paulo, Brazil

(2015-03 - 2017-06)

• Supported mission-critical cloud and virtualized environments, including AWS, VMware, Hyper-V, and XenServer.
• Monitored infrastructure and responded to incidents using Nagios and ticketing systems.
• Troubleshot Linux, Windows Server, and AIX environments.
• Supported high-availability and clustered infrastructures.
• Assisted with MySQL and Microsoft SQL Server administration.

Bachelor's Degree - Computer Science - Universidade Nove de Julho (2016-07)