Heiner Gómez
Solicite um orçamento sem compromisso
Meu nome e o Heinner Gómez
Mora na Costa Rica, falo español e português. Tenho 12 anos de experiencia trabalhando para usuarios do Brasil
Make customers more productive in their business by the service That I can provide at the time of contact,
while expecting the Satisfaction of them through the quality of service that I will offer.
Contribute with the productivity of the company which I served
Microsoft Azure EQ AZ900 October 2020
ITIL 4 Foundation: Key Concepts
Drivers License B1 , A2
Communication.
Ability to Work Under Pressure.
Decision Making.
Time Management.
Self-motivation.
Conflict Resolution.
Leadership.
Adaptability
call center agent with experience providing technical support.
have contact with business customers and assist them technically via telephone or chat.
solve technical problems related to resetting passwords, Outlook email configuration, support for portals,
applications and pages.
Knowledge in cloud systems.
Knowledge or experience in VPN, printers, hardware, Office, Outlook, password resets, phone registration,
issues with platforms or other applications.
Knowledge in Windows.
Knowledge in SAP P20, 30, 40
