Jovilee Rios

Nationally Registered Certified Medical Assistant with knowledge and experience seeking to join a medical group and fully support the strong operation of a medical facility through the use of personal skills and knowledge to provide exceptional and efficient patient care to a diverse population.

Willing to relocate: Anywhere

Medical Assistant - Baptist Health System - Texas Stroke and Neuroendovascular - San Antonio, TX

(2024-12 - 2025-12)

This role supports a stroke and neuroendovascular practice through both administrative and clinical tasks. Responsibilities include answering phones, collecting co-payments, verifying insurance, scheduling appointments, routing referrals, and coordinating directly with the hospital regarding surgical procedures. Clinical duties involve chart review, patient triage and obtaining vital signs to support smooth and efficient patient care.

Medical Assistant Externship - Seven Oaks Womans Center, Tea - San Antonio, TX

(2024-08 - 2024-09)

• Provides assistance to the doctor and medical assistants
• Scribes medical records in order to make the flow of patients smooth in case of emergency or situation where assistance is needed
• Provides assistance or first aid for minor injuries
• Reviews patient charts and records, follows up with lab results, and reports back to patients if needed
• Provides support for other duties, as well as assists in procedures such as blood collections, wound treatment, preparation of supplies, stocking instruments/supplies used by doctors
• Prepares equipment, instruments, and supplies needed by doctors in their practice
• Gives proper instructions to patients and groups on the preparation for their visits. Also give them counseling about proper health care
• Ensures that optimum privacy of clients is maintained at all times
• Prepares medications, ensuring they are properly labeled, stocked in the right location and are ready for delivery to other medical practitioners as needed
• Prepares instruments and supplies used by doctors during examinations, procedures or treatments
• Brings medical books, supplies or equipment to rooms assigned to patients as directed by medical administrative staff
• Keeps charts of patients, such as their medical histories and medical examination reports
• Assists in maintaining a clean working environment by performing routine cleaning and disinfection of equipment, instruments and supplies
• Follows federal and state pharmaceutical laws in handling medications.

Customer Service Representative - Saferide Health - San Antonio, TX

(2022-10 - 2023-01)

• Schedule Medical Transportation
• Handling escalation calls
• Quality customer service
• Problem solving
• Active listening
• Flexibility
• Adaptability
• Digital literacy
• Attention to detail
• HIPAA Compliance
• Communication
• Professionalism

Donor Center Technician - Biolife Plasma - San Antonio, TX

(2022-04 - 2022-06)

• Medical Office Procedures
• Occupational Safety
• Maintaining workplace cleanliness
• OSHA/HIPAA Compliance
• Provide quality customer service
• Unloaded inventory trucks and restocked new inventory
• Maintained organization and cleanliness
• Restocked Medical Inventory
• Quality customer service

Garden Associate - Lowe's Home Improvement - San Antonio, TX

(2021-05 - 2022-02)

• Water plants
• Mark down inventory
• Forklift pallets
• Pallet Jack
• Provide quality customer service
• Unloaded inventory trucks and restocked new inventory
• Maintained organization and cleanliness

Team Lead - Ding Tea - San Antonio, TX

(2019-02 - 2019-12)

• Prepare Boba, teas, and food for the day.
• Restock necessary supplies
• Maintain cleanliness within the workplace
• Cash handling
• Quality customer service

Upper secondary education - The College of Health Care Professions (2024-08 - 2024-08)

High School Diploma - William Howard Taft High School