Kennedy Werman

Professional with 10 years of experience in customer service, sales, business management, team leadership, operations, and entrepreneurship. Strong experience working directly with customers, managing appointments, solving problems, organizing daily operations, and supporting business growth. Skilled in communication, customer relationships, social media, and basic computer operations. Adaptable, responsible, and continuously improving professional and English language skills.

Owner / Barber / Manager - KWR Barber - Brazil

(2022)

• Provide professional customer service and build strong customer relationships.
• Manage appointments, scheduling, and daily customer flow.
• Handle sales, upselling, and customer retention strategies.
• Manage team activities and daily business operations.
• Organize financial and administrative processes.
• Manage social media and digital communication with customers.
• Resolve customer issues and operational problems.
• Support business growth through marketing and customer engagement.

Butcher / Supervisor - Meat Industry - Brazil

• Provided customer service and assisted customers with product selection.
• Supervised employees and supported daily team operations.
• Managed stock, inventory, and product organization.
• Supported sales and daily business activities.
• Performed quality control and ensured operational standards.
• Solved customer and operational problems efficiently.
• Worked in a fast-paced environment while maintaining productivity and service quality.

Computer / IT

Professional Barbering

Other Relevant Professional Courses