Samiryah Chaney

Case Manager at LHH (2025-06 – Present)

Manage a caseload of clients with focus on appointments, transportation, and service coordination.

Manage a caseload of clients, tracking appointments, transportation, and service coordination.
Conduct intake calls, update client records, and ensure information is accurate and up to date in digital systems.
Communicate with clients, providers, and staff to resolve issues and maintain consistent support.
Balance multiple tasks in a fast-paced environment, demonstrating strong organization and customer service.
Handle sensitive and confidential information professionally and with empathy.

Medical Assistant – Patient Enrollment at eHealth (2023 – 2024)

Assisted patients with enrollment in blood pressure monitoring program with insurance verification and electronic data entry.

Helped patients enroll in a blood pressure monitoring program, verifying insurance and explaining procedures clearly.
Entered and updated patient information accurately in electronic systems.
Managed follow-up calls and ensured clients understood next steps, maintaining professionalism and empathy.
Coordinated between departments to resolve issues quickly and keep patient records organized.

Youth Advocate at Hillside Family Services (2024-08 – 2025-03)

Supervised and mentored high school students while investigating family concerns and collaborating with community partners.

Supervised and mentored a caseload of 30–35 high school students, monitoring safety, housing stability, and compliance with program guidelines.
Investigated student and family concerns, documenting issues related to unsafe living conditions, overcrowding, or lack of maintenance.
Collaborated with schools, housing authorities, and community partners to resolve compliance-related concerns.
Maintained accurate digital case documentation and prepared reports for supervisors and mediation proceedings.

Chair at Prince George's County Youth Action Board (2024-03 – 2024-08)

Directed youth-led housing and homelessness prevention initiatives with focus on systemic rental access and policy change.

Directed youth-led housing and homelessness prevention initiatives, including investigation of systemic rental access and compliance within existing housing resources for youth in the county.
Coordinated with county organizations, agencies, DSS, and housing authorities to propose positive outcomes and systemic change to rental housing policy for youth and improve service access.
Delivered legislative testimony supporting stronger behavioral health and housing protections for youth up to age 24.
Prepared reports, presentations, and complaint investigations to advance policy recommendations.

Internship Partner & Lived Experience Collaborator at Annie E. Casey Foundation (2023-09 – Present)

Co-led policy discussions and program design focused on foster care, housing stability, and system accountability.

Co-led policy discussions and program design focused on foster care, housing stability, and system accountability.
Conducted compliance-oriented reviews of state foster care outcomes, reporting findings to government officials.
Contributed to national initiatives (Ending Aging Out of Care, Narrative Change) by documenting systemic gaps in housing and service provision.

Lived Expert/Intern at Maryland Department of Human Services State Youth Advisory Board (2022-12 – Present)

Partnered with state agencies to evaluate education, housing, and child welfare compliance gaps.

Partnered with state agencies to evaluate education, housing, and child welfare compliance gaps.
Provided policy recommendations based on tenant and youth complaint investigations.
Represented lived experience perspectives in legislative and regulatory consultations.

Sobre