Administrative and technical support professional with an education qualification of Public Administration
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Administrative and technical support professional with an education qualification of Public Administration, with an experience in university, government and school settings. Skilled in providing technical troubleshooting, client service, and office management, civic service administration. Hands-on experience from roles at the University of the Free State, Department of Home Affairs, IEC and Tiisetsang High School.
ADMINISTRATIVE INTERN (CIVIC SERVICES) at Department of Home Affairs, Harrismith Branch (2024-07 – 2025-06)
Responsible for providing administratie and operational support to the Civic Services department. Further, gaining a practical experience in the core functions if the national population register, including the application procedure, issueance and managament of South African Identity documents, birth, marriage and death certificates and other civic-related matters.
ASSISTANT OFFICER at University of the Free State, QwaQwa Campus, CTL (2024-02 – 2024-04)
Responsible for facilitating the training and onboarding process for students who will be using blackboard as a learning system, with an objective to ensure the features and functionality of blackboard to support their learning objective. Responsible for developing training, evaluating the effectiveness of the training programms
EDUCATOR ASSISTANT (E-CADRE) at Tiisetsang High School (2021-11 – 2022-08)
Providing technical support and assistance to educators within the school. Responsible for troubleshooting hardware and software issues, installing computer systems, providing training and guidance to educators. Applying strong problem solving skills, attention to detail, and effective communication to support and enhance the school's IT user experience.
RESIDENCE COMMITTEE / STUDENT LEADERSHIP at University of the Free State, Bloemfontein Campus, Student Affairs (2018-09 – 2019-09)
Providing role modelling and guidance to incoming first year students and serving as the residence representative. Attending house meetings and taking minutes of the meeting, serving on reception duty, attending residence committee meetings, performing portfolio tasks and leading sub-committee on due residence activities.
Bachelor of Public Administration in Public Administration – University of the Free State (2020)
National Senior Certificate (Matric) – New Horizon College (2016)
