Assistant Manager & Lead Sales Associate – S.W.E.D. Society Dispensary | Vancouver, B.C. (2017 – 2018)
- Won 5 sales contests within the first 10 months of employment, despite entering the sales industry for the first time
- In a month with record sales revenue of >$250,000, brought in approximately $150,000 of sales revenue (cementing the sales record for highest dollar amount ever sold).
- Developed and implemented training methods and sales promotions which resulted in revenue increases of 4x in 2017 and 2x in 2018.
- Overhauled and directed inventory management procedures which streamlined ordering schedules and inventory turnover.
- Designed a mobile application for customer memberships and online ordering, which increased membership sign-ups by 3000% (from 15-20 new memberships per month to 600 new memberships per month).
- Managed a team of 10 sales associates.
Coach and Media Consultant – Lukas Smagurauskas, Bodybuilding Athlete & Fitness Influencer (2019)
- Managed all scheduling and financial logistics for bodybuilding competitions and media tours.
- Conducted KPI analyses to develop strategies which elevated social media presence from an average of 30K to >45K followers on Instagram and doubled YouTube subscriptions over a 6-month period. (Instagram: @insane_lukas; YouTube: Insane Lukas)
Team Lead for Personal Delivery Assistants – Save On Foods | Vancouver, B.C. (2020 – 2022)
- Routinely directed and scheduled personnel of 20 people.
- Interviewed new hires and conducted training to set operational standards.
- Oversaw the maintenance and repair of 10 fleet vehicles and managed vehicle rotation across 5 stores in the Vancouver zone.
- Developed routing solutions to maintain >90% delivery success rate in response to doubled sales volume increases and resource demands.
- Received frequent commendation for providing stellar customer service across 5 store delivery zones and forged strong client relationships.
