Abilana Premkumar

An experienced and dedicated administrative assistant with a passion for organization and efficiency. With a strong attention to detail and excellent multitasking skills, I am here to provide comprehensive support to ensure smooth operations and enhance productivity.

As an administrative assistant, I excel in managing calendars, scheduling appointments, and coordinating meetings. I am proficient in handling travel arrangements, expense reports, and maintaining confidential files and records. My strong communication skills allow me to effectively liaise with clients, vendors, and team members, ensuring clear and timely communication.

I am adept at using various office software and tools, including Microsoft Office Suite, email management systems, and project management platforms. I am always eager to learn and adapt to new technologies and systems that can streamline administrative processes.

In addition to my organizational skills, I am known for my problem-solving abilities and resourcefulness. I can quickly identify and resolve issues, anticipate needs, and proactively support the team. I am a reliable and trustworthy professional who takes pride in delivering high-quality work with a positive attitude.

Operations Administrative Coordinator Maple Leafs Sports & Entertainment

May 2019- Present

• Assisted with the coordination and execution of operational processes, ensuring efficiency and accuracy
• Maintained and updated operational records and documentation
• Assisted with inventory management, including tracking stock levels, conducting regular audits, and coordinating replenishment
• Prepared and processed purchase orders and invoices
• Assisted with logistics and supply chain management, including coordinating shipments and tracking deliveries
• Assisted with data analysis and reporting, providing insights and recommendations for process improvements
• Assisted with project management, including coordinating tasks, tracking progress, and ensuring deadlines are met
• Responded to inquiries and requests from internal staff and external stakeholders in a timely and professional manner
• Assisted with the implementation of operational policies and procedures
• Provided administrative support to the operations team, including managing calendars, scheduling meetings, and preparing documents

Human Resources Assistant

Nationwide Home Comfort, Toronto ON September 2016-May 2019

• Assisted with the recruitment and onboarding process, including posting job openings, screening resumes, scheduling interviews, and conducting reference checks
• Maintained employee records and files, ensuring accuracy and confidentiality
• Assisted with benefits administration, including enrolment, changes, and inquiries
• Prepared and distributed HR-related documents, such as offer letters, employment contracts, and performance evaluation forms
• Assisted with employee orientation and training sessions
• Responded to employee inquiries regarding HR policies, procedures, and benefits
• Assisted with HR projects and initiatives, such as employee engagement surveys and performance management programs
• Assisted with payroll processing, including data entry and verification of timesheets

Administrative Assistant

Nationwide Home Comfort, Toronto ON March 2015- September 2016

• Provided administrative support to the executive team, including managing calendars, scheduling meetings, and making travel arrangements
• Prepared and edited correspondence, reports, and presentations
• Maintained and organized electronic and physical files
• Managed office supplies and inventory, ensuring timely reordering when necessary - Handled incoming and outgoing mail, including sorting, distributing, and preparing packages for shipment
• Assisted with event planning and coordination, including booking venues, arranging catering, and managing RSVPs
• Responded to inquiries and requests from clients, vendors, and internal staff in a timely and professional manner
• Assisted with the onboarding process for new employees, including preparing paperwork and coordinating orientation sessions

Receptionist

Ontario Consumers, Toronto ON November 2013-March 2015

• Greeted and welcomed visitors, ensuring a positive and professional first impression
• Answered and directed incoming phone calls, taking messages and providing information as needed
• Managed the reception area, ensuring it was clean, organized, and stocked with necessary supplies
• Scheduled and coordinated appointments and meetings, managing calendars and sending reminders
• Sorted and distributed incoming mail and packages, ensuring timely delivery to the appropriate recipients
• Assisted with administrative tasks, such as data entry, filing, and document preparation - Handled inquiries and requests from clients, vendors, and internal staff in a timely and professional manner
• Assisted with event planning and coordination, including booking venues, arranging catering, and managing RSVPs
• Assisted with travel arrangements for staff members, including booking flights, hotels, and transportation
• Maintained confidentiality and handled sensitive information with discretion

York University

Bachelor of Science (BSC)