Abinash Sedhai

Experienced Housekeeping Supervisor with progressive experience in hotel housekeeping operations within high-volume properties. Currently managing housekeeping operations in a 528-room hotel, including team supervision, room inspections, staff training, and quality control. Skilled in maintaining brand standards, improving operational efficiency, and ensuring exceptional guest satisfaction in fast-paced hospitality environments.

Proficient in Opera PMS and committed to delivering consistent cleanliness, safety, and service excellence.

Housekeeping Supervisor at Crowne Plaza Toronto Airport (2026-05 – Present)

• Assign daily tasks and coordinate room readiness with the Front Office.
• Train and monitor staff performance and productivity.
• Lead Room Attendants, Housepersons, Public Area Attendants, and Laundry team.
• Supervise housekeeping operations in a 528-room hotel.
• Conduct room and public area inspections to ensure brand standards.
• Handle guest requests and service recovery.
• Manage linen, supplies, and housekeeping inventory.
• Work with Engineering for maintenance issues.
• Use Opera PMS to track room status, update availability, and manage operations.
• Ensure compliance with safety, WHMIS, and hotel procedures.

Guest Environment Expert at Delta Hotels by Marriott (2024-04 – 2026-04)

• Performed housekeeping duties including Room Attendant, Public Area Attendant, Houseperson, and Laundry Associate roles.
• Assisted supervisors with room inspections and room releases.
• Maintained guest rooms and public spaces according to Marriott standards.
• Responded to guest requests and ensured timely service delivery.
• Coordinated with Front Office, Laundry, and Engineering departments.
• Maintained cleanliness, organization, and guest satisfaction across all assigned areas.
• Worked flexible shifts including mornings, evenings, nights, weekends, and holidays.

Room Inspector at Hotel Thamel Park (2021-02 – 2023-05)

• Inspected guest rooms and public areas to ensure cleanliness and quality standards.
• Identified deficiencies and implemented corrective actions.
• Reported maintenance issues and followed up on repairs.
• Trained and supported housekeeping staff.
• Maintained inspection records and quality control documentation.
• Assisted management with operational audits and staff evaluations.

High School Diploma in Hotel Management – Viswa Niketan Secondary School (2017 – 2019)