Aboyia Omot

Medical Office Assistant graduate with direct clinical practicum experience in a busy family medicine clinic and 3+ years of healthcare experience as a Personal Support Worker. Experienced in patient reception, registration, appointment scheduling, telephone communication, referrals, billing, electronic medical records, and confidential documentation. Proficient in Accuro, OceanMD, PointClickCare, and Microsoft Office.

Resolute, organized, and patient-focused, with effective communication skills and the ability to work effectively in fast-paced clinical environments.

Medical Office Assistant - The Rideau Clinic - Ottawa, ON

(2026-05 - 2026-06)

• Welcomed patients and visitors at the front desk, answered multi-line phones, scheduled and confirmed appointments, and managed patient flow efficiently.
• Used Accuro EMR and OceanMD to update patient records, process referrals, prepare requisitions, and manage the daily appointment schedule.
• Collected private payments, managed incoming and outgoing faxes, and maintained patient confidentiality in accordance with PHIPA guidelines.

Personal Support Worker - AGTA Home Care - Ottawa, ON

(2025-12)

• Communicate professionally and compassionately with clients and families, managing multiple priorities independently while maintaining confidentiality and accurate documentation.
• Coordinate care information between clients, families, and healthcare professionals with strong organizational and communication skills.

Personal Support Worker - Perley Health - Ottawa, ON

(2023-08 - 2025-04)

• Collaborated closely with nurses and an interdisciplinary healthcare team in a large long-term care facility, developing strong teamwork, communication, and patient service skills.
• Maintained accurate electronic documentation using PointClickCare in a fast-paced healthcare environment.

Diploma - Medical Office Assistant - Algonquin Careers Academy (2026)

Certificate - Personal Support Worker - Willis College (2022)