Vicky Baek

Manage administrative operations and support patient care by scheduling appointments, screening patients and handling billing, ensuring the clinic runs efficiently at full capacity. Organize patient records, file documents, and update patient information accurately and in a timely manner. Demonstrate excellent interpersonal and communication skills by addressing patient inquiries and coordinating with insurance adjustors, therapists and other medical professionals.

Medical Office Assistant - Ace Wellness Clinic - Langley

(2025-05 - 2025-08)

• Manage administrative operations and support patient care by scheduling appointments, screening patients and handling billing, ensuring the clinic runs efficiently at full capacity.
• Organize patient records, file documents, and update patient information accurately and in a timely manner.
• Demonstrate excellent interpersonal and communication skills by addressing patient inquiries and coordinating with insurance adjustors, therapists and other medical professionals.

Research Assistant – AP Molecular Diagnostics Lab - Vancouver General Hospital - Vancouver

(2023-09 - 2023-04)

• Conducted extensive validation and optimization of a new nucleic acid extraction method for next-generation sequencing (NGS) clinical assays in cancer pathology profiling. Accurately document all data and results using Microsoft® Excel
• Demonstrated high attention to detail by assessing tumour histology, preparing tissue sections for DNA extraction, performing NGS library preparation, and operating sequencers.
• Communicated sequencing results and analysis to the lab team through a clear presentation and prepared a formal report used for assay accreditation.

Camp instructor - UBC Geering Up - South Surrey & Vancouver

(2023-05 - 2023-08)

• Collaborated with a co-instructor to organize and lead educational STEM camp activities during week-long day camps, accommodating up to 20 youths per week, including those with special needs.
• Demonstrated strong organizational skills through the development of daily schedules, coordinating camp activities, monitoring the campers and volunteer personnel and enforcing camp policies.

Math/Science tutor - MathForMe - Surrey

(2020-03 - 2021-01)

• Responsible for tutoring 3-4 students per hour in science or math by creating tailored lesson plans and study guides aligned with their individual needs.
• Paying close attention to students' progress and efficient teaching improved their understanding of the content and academic performance.

Bachelor of Science - Microbiology & Immunology and Computer Science - University of British Columbia (2020 - 2026)