CUSTOMER SERVICE EXCELLENCE ADVOCATE AND MANAGER
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I am passionate about Customers and a goal getter. I strive to proffer solutions to challenges and bottlenecks hindering customers' satisfaction.
I am a team player who motivates team members to be at their very best. An active listener, a good communicator with an excellent interpersonal skills are my traits.
I Have vast experience in one of the leading Banks in Africa-Access Bank Plc.
My experiences varies from managing customers and upselling the bank's products giving them an experience to make them grant referrals and being compliance officer and the overall branch supervisor.
I have a MBA in Management Technology from Lagos State University, Nigeria and a Bachelor in Technology(B.Tech) degree from the Federal University of Technology Minna, Nigeria.
I have an accounting professional Certification from the Institute of Chartered Accountants of Nigeria(ICAN)
During the course of my career, I have gone through several courses on Customer service, emotional intelligence, Art of Coaching etc