Construction Building Operations Manager - Aaron Enterprises Painting - Toronto, ON
(2021-01)
- Managed end-to-end operations for multiple residential and commercial painting projects simultaneously.
- Supervised field teams, subcontractors, and crew schedules to ensure timely project completion.
- Coordinated with property managers, general contractors, and clients to define scope, timelines, and expectations.
- Oversaw project budgeting, labor allocation, and material planning to optimize operational efficiency.
- Ensured strict compliance with safety regulations and company quality standards across all job sites.
- Conducted final inspections and quality control walkthroughs to ensure client satisfaction.
- Resolved on-site operational issues, delays, and workforce challenges in real time.
- Implemented workflow improvements that increased productivity and reduced rework.
Construction Building Painting Supervisor - Aaron Enterprises Painting - Toronto, ON
(2019-01 - 2021-12)
- Supervised daily painting operations across residential and commercial projects
- Assigned tasks to crews and ensured proper execution of interior and exterior finishing work
- Monitored job site progress, productivity, and adherence to project timelines
- Conducted quality inspections on surface preparation, painting application, and finishing standards
- Trained new painters on techniques, safety procedures, and company standards
- Ensured proper use of materials, tools, and equipment to minimize waste and costs
- Supported project managers in scheduling and resolving on-site operational issues
Painter - Aaron Enterprises Painting - Toronto, ON
(2017-01 - 2019-12)
- Performed interior and exterior painting for residential and commercial properties
- Prepared surfaces including sanding, patching, priming, and masking
- Applied paint, stains, and finishes using brushes, rollers, and spray equipment
- Followed project specifications, color schemes, and client requirements
- Maintained clean and safe work environments on active job sites
- Assisted team members with setup, material handling, and finishing tasks
- Ensured high-quality workmanship and attention to detail on all assignments
Guest Service Representative - Blue Diamond Hotels & Resorts - Punta Cana, Dominican Republic
(2013-01 - 2017-12)
- Delivered guest services in a high-volume, all-inclusive resort environment.
- Handled guest inquiries, complaints, and service requests with professionalism and efficiency.
- Coordinated with housekeeping, front desk, and operational departments to resolve guest issues.
- Supported check-in and check-out processes to ensure a seamless guest experience.
- Managed service recovery situations to maintain guest satisfaction and brand reputation.
- Maintained accurate records of guest interactions and service requests.
- Contributed to upselling opportunities and enhanced guest engagement.
Front Desk Agent - Meliá Hotels International - Punta Cana, Dominican Republic
(2011-01 - 2013-12)
- Managed guest check-in and check-out processes in a luxury hotel environment
- Provided accurate information regarding reservations, room availability, and hotel services
- Handled guest requests, complaints, and special arrangements with strong attention to detail
- Coordinated with housekeeping, reservations, and concierge teams to ensure service excellence
- Processed payments, invoices, and reservation changes using hotel management systems
- Ensured compliance with brand standards and hospitality service protocols
- Delivered consistent service to international guests in a fast-paced environment
