Adrian Dobrin

Information technology professional transitioning to cybersecurity, holding a university certificate in applied cybersecurity. Solid hands-on experience in technical support, diagnostics, computer system maintenance, and incident resolution. Currently preparing for the CompTIA Security+ certification, with a strong interest in incident detection, threat analysis, and the use of XDR/SIEM solutions.

Motivated to contribute to a Security Operations Center (SOC) by bringing rigor, analytical thinking, and operational discipline.

Customer Engineer - NCR Atleos Corporation - Grand Montréal

(2013-02)

• Installation, maintenance, and repair of computer systems and specialized equipment at various client sites.
• Bilingual technical support, user training, and remote assistance.
• Mentoring and technical support for team members.

IT Technician (IBM – national projects) - TES – The Employment Solution - Ottawa, ON

(2012-03 - 2015-09)

• Participation in hardware and software conversion projects for Loblaws/Provigo/Maxi/McDonald's.
• Communication with the command center, report writing, and documentation.
• Testing, validation, and full troubleshooting of systems prior to return to service.

Service Technician - Maison André Viger - Montréal, QC

(2011-10 - 2011-11)

• Repair, adjustment, and maintenance of mobility equipment (wheelchairs, scooters).

Assistant Manager – Energy Sector - Enel Romania - Constanța, Roumanie

(2001-02 - 2011-08)

• Administrative management (Oracle/SAP) for high-voltage equipment maintenance planning.
• Support to the territory manager: scheduling, reports, billing, and annual asset audits.
• Management of hazardous materials and returns for recycling.

IT Technician – Technical Support - Autonome

(2004-02 - 2011-07)

• Hardware/software diagnostics, installation, configuration, and troubleshooting.
• Network setup and user assistance.

Certificate - Applied Cybersecurity - Université McGill (2022-08 - 2023-06)