Adriel Gaming

High energy individual successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing question and concerns, as well as contributing new ideas that drive company growth.

Assistant Store Manager - Dollarama Inc. - 1735 Kipling Avenue, Etobicoke ON Canada

(2020-09)

Helps ensure the store runs efficiently by supervising staff, maintaining merchandise standards, and delivering excellent customer service. This position requires strong leadership, communication, and multitasking skills, especially in a fast-paced retail environment. I assist with managing store operations, including scheduling, training, and coaching team members.

I help oversee inventory management by receiving shipments, stocking shelves, and ensuring merchandise is properly displayed. I also support cash management tasks such as opening and closing the store, handling deposits, and resolving cash register issues. Maintaining a clean, organized, and safe shopping environment is also part of the role.

Focuses on customer service. I respond to customer concerns, handle escalated issues, and make sure shoppers have a positive experience in the store. When unexpected challenges happen such as staff shortages, shipment delays, or customer complaints, I provide quick and effective solutions to keep operations running smoothly.

Medical Office Assistant - North Kipling Health Centre

Handles both administrative and clinical tasks to ensure the healthcare office runs smoothly.

• Greeting and checking in patients
• Booking and managing appointments
• Answering phones and responding to emails
• Updating and organizing medical records
• Handling billing, insurance forms, and payments
• Managing office supplies
• Taking patient vital signs (blood pressure, temperature, weight)
• Preparing exam rooms
• Assisting doctors during examinations
• Sterilizing instruments
• Explaining procedures to patients
• Collecting basic patient history

Team Leader / Supervisor - Amazon Logistics - 77 Belfied Road, Etobicoke ON Canada

(2019-10 - 2020-10)

• Served as a mentor to junior team members, utilizing sorts on inject lanes with proper handling and support
• Staging of gaylords and handling pallets to specific locations
• Assist associates to be efficient in time and job fulfillment
• Meet shipdock's basic production skills such as truck loading, fluid task, sort injects, water-spidering and flat sorting
• Conducted new employee orientation to foster positive attitude toward organizational objectives
• Advised managers on organizational policy matters and recommend needed changes
• TDR Spotter - Guiding TDR Lead to safety and provide visual assistance outside the yard
• Excellent communication in answering and problem solving in terms of assisting driver including customer service

Diploma - Medical Office Assistant with Health Unit Coordinator - Academy of Learning Career College (2024 - 2026)

Associate - Computer Technology (Major in Programming) - Systems Plus College Foundation (2010 - 2012)

Diploma - Y4IT major in Programming - UP Diliman