IT Specialist
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I bring over five years of customer service experience, allowing me to effectively lead teams, enhance guest satisfaction, and resolve challenges with a customer-first mindset. My background in Computer Science also equips me with the ability to optimize operations, manage digital systems, and analyze performance data to drive efficiency.
[May 2022 – Feb 2023] Cashier & Customer Service Associate, Shoppers Drug Mart - Niagara Falls
[Mar 2019 – Dec 2020] Cashier & Customer Relations Specialist, The Shoe Club - Brampton
[Jul 2018 – Sep 2018] Logistics Associate (Seasonal), Gap Inc - Brampton
[Jul 2017 – Dec 2017] Retail Cashier, Jackson Heights - Mississauga
[Jan 2019 – Jun 2022] York University - Toronto, Canada
Bachelor of Science, Computer Science [Graduated with Honours]
