Aj Goris

A natural problem solver at managing technical execution with client & stakeholder management loops in systems-centric matrixed environments without relying on formal authority. A strategic fiduciary with a degree in business who protects corporate capital from burn through efficiency and end-to-end project ownership. Bringing dedication to optimizing platform workflows for driving e-commerce modernization that eliminates manual toil.

Technical Resident @ Builder Sundays at Shopify (2025-06 – Present)

Business Scope: Iterative Product Lifecycle | Rapid Prototyping Loops | Digital Asset Scaling | Playbook Development. Bottlenecks: Navigating High-Ambiguity Spaces • Remediating Process Friction.

• Conducted deep-dive audits of operational data to find hidden risks
• Handled high-pressure, live-environment troubleshooting
• Translated complex technical issues into clear, actionable solutions amongst peers — mirroring the communication and documentation required in cross-functional projects
• Engaging professional development with fascinating minds & innovative stakeholders within platforms & e-commerce

Technical Program Manager at Magnum Protective Ltd (2022-12 – 2025-12)

Business Scope: Program Mobilization⎹ Physical Infrastructure Stewardship | Distributed Teams | Digital Systems⎹ System Interoperability | Regulatory Assurance. Corporate Friction: Resolving Deployment Latency • Streamlining Process Friction • Aligning Stakeholder Expectations.

• Applied a risk management approach to sift through haystacks of edge cases and analyzed key performance stats to identify breakthroughs and harden the next generation of deliverables
• Verified that proprietary system results promised, were actually yielding business value, maximizing project roadmaps and client retention
• Leveraged agile methodologies and binary yes/no decision-making to clear program-level bottlenecks, keeping multiple fast-paced technical workstreams on pace for time-sensitive deadlines
• Drove multi-site programs ensuring all dependencies were checked, tested, and ready for handover
• Retail Portfolio: Walmart, Canadian Tire, McDonald's, Hudson's Bay, American Eagle, Newegg Canada

Implementation Specialist at Magnum Protective Ltd (2020-09 – 2022-12)

Scope: Running Established Checklists, Logging Data & Maintaining Direct Communication, Tactical Execution.

• Managed the final execution phase for technical delivery & operational handover of third-party integrations & resources
• Managed real-time adjustments for fixing bottlenecks, looping in cross-functional stakeholders for surfacing root causes to implement rapid, effective solutions. Ensured that corrective fixes were supported by a long-term plan and updated SOPs to prevent the issue from recurring
• Coordinated the day-to-day information hand-offs and technical documentation updates between client contacts and internal teams, reducing communication delays during system onboarding
• Investigated why certain portfolios were failing or falling behind by identifying variable conditions not accounted for in original scoping using data. Extracted strategic standards into simple, actionable steps for downstream teams & client partners — supporting best practices and training efforts across distributed operations

Postgraduate Diplomas in Artificial Intelligence (AI) & Human-Computer Interaction (HCI) | STEM subfield of Computer Science, Data Science & Behavioral Sciences – London School of Planning and Management (2025-04)

Master's Degree of Business Administration (MBA) – International Career Institute (2024-10)

Undergraduate Diploma in Communications – Humber Polytechnic (2019)