Ajibola Adeyemo
IT Support Analyst
Talent
Kitchener, WaterlooMember since January 25, 2023
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About
A hardworking, determined individual who is adept at solving problems and adapting readily to change. My strengths are problem-solving, teamwork, change management, and adaptability.
Experience
- 4 years plus experience in IT Support
- PC assembling and repair
- Troubleshooting, repairs, servicing, and maintenance of Computer systems, Monitors, Printers, and Electronic Devices
- Working as a Client Systems Support, supporting all end-user systems and applications bank-wide, ensuring licensing compliance and up-to-date software on all client systems bank-wide, and effectively coordinating the provisions of prompt IT support services within the bank and preventing impedance to service delivery.
- Branch Support (providing support for all branches and coordination of IT-related projects and deployment across branches.)
- Hardware Vendor Management.
- Provide training to new hires and branch support staff
- Excellent communication (spoken & written) and presentation skills.
- Resourceful and results-orientated individual with excellent interpersonal skills.
- Possesses a positive approach to problem-solving through advanced critical thinking.
- Organized, detailed, focused, and driven to meet given deadlines.
- Proven ability to work independently and as part of a team.
- Experienced with Problems, Incidents, and Change (ITSM)
Education
Post Graduate Certificate in Predictive Analytics (Distinction) - ConestogaCollege, Kitchener, ON – 2022
Post Graduate Certificate in Artificial Intelligence - Georgian College, Barrie, ON – 2022
Bachelor of Science in Information Technology
