Akshat Sharma
Business operations Analayst
Talent
Mississauga, OntarioMember since February 17, 2023
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About
- Functioned as a liaison between clients and development teams to analyze opportunities for business administration process improvements relating to the administration and reporting systems (Replicon and ADP).
- Managing multitasking activities like calendars and scheduling & coordinating divisional events and activities and Work with other technology teams.
- Creating the new templates and generating the monthly reports for administrating the data of contractors and employees
- Responsible for paying attention to details for the requirements gathering and impact analysis and user Audit reports
- Composing SOW, creating Change Requests and related tickets in the relevant tracking systems and Cross validate across other reports.
- Actively involved in recruitment and requirement gathering for the new resources for Work BC HIBC and Alberta Healthcare ENMOC projects.
- Sending announcements for the new job roles, coordinating with the recruitment agencies like Matchbox, Insysnc, TEEMA etc with proper time management skills.
- Utilize the monthly reports to identify business areas in need of improvement..
- Analyze and track data, informing Project Manager of status updates and projections. Predicted potential risk and collaborated to develop actions that reduced threat to objective.
Experience
- Senior IT Professional with over 8+ years of qualitative experience in successfully managing projects in IT, Finance, Retail and Healthcare industry various profile like Business Analyst, SAP Modules, Active Directory and Technical support.
- Core Competencies: Team Management, Quality Analysis, Project Management and Coordination, Customer Support, Critical Thinking, Problem-Solving, Decision-Making, Client Facing, Communication Skills, Results-Oriented, Escalation Management.
- Software Skills: MS Office (MS Word, Excel, PowerPoint), IBM Maximo, ITSM, SAP BW& HANA, SAP Basis, GRC and Security, SAP application release upgrades, ETL, SQL, Agile (Scrum), Jira, Balsamic.
Education
- Post Graduation Diploma course in Project Management from Conestoga College, Kitchener
- Post Graduation Diploma course in Supply Chain Management from Seneca College, Toronto
