Mississauga, OntarioMember since February 17, 2023
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About
Functioned as a liaison between clients and development teams to analyze opportunities for business administration process improvements relating to the administration and reporting systems (Replicon and ADP).
Managing multitasking activities like calendars and scheduling & coordinating divisional events and activities and Work with other technology teams.
Creating the new templates and generating the monthly reports for administrating the data of contractors and employees
Responsible for paying attention to details for the requirements gathering and impact analysis and user Audit reports
Composing SOW, creating Change Requests and related tickets in the relevant tracking systems and Cross validate across other reports.
Actively involved in recruitment and requirement gathering for the new resources for Work BC HIBC and Alberta Healthcare ENMOC projects.
Sending announcements for the new job roles, coordinating with the recruitment agencies like Matchbox, Insysnc, TEEMA etc with proper time management skills.
Utilize the monthly reports to identify business areas in need of improvement..
Analyze and track data, informing Project Manager of status updates and projections. Predicted potential risk and collaborated to develop actions that reduced threat to objective.
Experience
Senior IT Professional with over 8+ years of qualitative experience in successfully managing projects in IT, Finance, Retail and Healthcare industry various profile like Business Analyst, SAP Modules, Active Directory and Technical support.
Core Competencies: Team Management, Quality Analysis, Project Management and Coordination, Customer Support, Critical Thinking, Problem-Solving, Decision-Making, Client Facing, Communication Skills, Results-Oriented, Escalation Management.
Software Skills: MS Office (MS Word, Excel, PowerPoint), IBM Maximo, ITSM, SAP BW& HANA, SAP Basis, GRC and Security, SAP application release upgrades, ETL, SQL, Agile (Scrum), Jira, Balsamic.
Education
Post Graduation Diploma course in Project Management from Conestoga College, Kitchener
Post Graduation Diploma course in Supply Chain Management from Seneca College, Toronto
