Karishma N

Compassionate and detail-oriented professional with experience in recruitment, client relations, administration and team coordination. Skilled in candidate screening, interview coordination, documentation, scheduling, customer service, and providing professional support to individuals and teams. Strong communicator with the ability to build positive relationships, handle confidential information, and manage multiple priorities. Seeking an opportunity in recruitment and HR support.

Business Owner and Operations Manager - Paramaa Enterprises - India

(2021-01 - 2025-01)

• Managed daily business operations for a team of four, including order coordination, client communication, scheduling and administrative tasks.
• Acted as the main point of contact for clients, handling questions and resolving issues by phone or in person.
• Maintained accurate records, invoices, and customer information with high attention to detail.
• Managed print production and delivery for multiple clients, ensuring timely completion and satisfaction.
• Built client relationships that kept them coming back order after order.

HR Manager / Assistant Manager - Knight Kings Entertainment Pvt. Ltd. - India

(2012-01 - 2016-12)

• Supported recruitment activities including candidate sourcing, screening, interviews, and hiring coordination.
• Ran mass hiring drives and guided candidates throughout the hiring process.
• Coordinated communication between candidates, management, and vendors to keep hiring numbers on track.
• Maintained employee records, recruitment documentation, and administrative reports.
• Kept morale up through team activities and regular check-ins with staff.
• Provided guidance and support to team members while addressing workplace concerns.

Senior HR Executive / HR Executive - Personiv Business Process Outsourcing - India

(2010-01 - 2012-12)

• Managed recruitment activities for entry-level and support positions, including candidate sourcing, screening, interviewing, and onboarding.
• Carried out telephone and in-person interviews to assess candidate suitability.
• Coordinated interview schedules between candidates, recruiters and operational teams to ensure smooth logistics.
• Worked closely with vendors to meet hiring targets to keep the schedule on track.
• Tracked and compiled monthly recruitment metrics by team member to monitor performance against hiring targets.
• Maintained recruitment databases, applicant records, and confidential employee information.
• Led end-to-end recruitment for Telus and Bell Canada telecom pilot hiring programs, including delivering a hiring batch of 40 candidates for Telus within a three-week window.

Master of Business Administration (MBA) - Human Resources - Himalayan University (2019-01 - 2019-12)

Master of Business Administration (MBA) - Human Resources & Marketing - IIPM (2010-01 - 2010-12)

Bachelor of Business Administration (BBA) - Guru Jambeshwar University (JIMS) (2008-01 - 2008-12)