Alex Shaji
Client service coordinator
Talent
Thunder Bay, Thunder Bay DistrictMember since April 2, 2023
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About
Assist incoming clients by obtaining require documentation and entering all pet information and medical history into computer system.
- Working with staffs and clients in scheduling and managing preferences.
- Analyze client questions and concerns, escalating problems to appropriate teams and handling service problems to the satisfaction of the clients.
- Working with clients and family to ensure proper care has been delivered in timely manner.
- Documenting and maintaining all staffs and client’s documents and daily issues.
