Krystyna Zbrojski
Office Coordinator/Client Services/Administration
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About
Seasoned fully bilingual professional from the Fintech industry looking for a new and different career path, one that will allow me to use my acquired skills in a position where I can help people and make a difference in their lives. I enjoy human contact and working as a team but I can also work autonomously. I am highly adaptive and adapt well to ever-changing technologies.
I am currently doing some remote AI work from home but am eager to begin a full time steady job as soon as possible and to take on some new and exciting challenges. Although completely unrelated to the industry I worked in, I would enjoy working where I can make a difference and help, be it people or animals alike.
Experience
Office/Business Operations and Administrative Support - Manage, but not limited to, daily office operations, working closely with different departments and entities, ensuring office and business processes and deadlines are met.
- Maintain and update provincial regulatory records.
- Manage office purchases as well as office equipment; price negociation.
- Plan/coordinate all client events in Montreal as well as all employee activities.
- Contact person for all questions related to customer/supplier invoicing and other requests.
- HR support: post open positions on various university websites; review incoming resumes; schedule and hold telephone interviews with potential recruits; onboard new recruits; maintain monthly employee attendance records.
- Responsible for tidying up training and conference rooms and setting up proper equipment required for meetings and trainings.
- Liaise with the building manager to ensure that any issues that may arise on our premises are resolved quickly and efficiently so as not to adversely affect the company's operations.
- Review and forward office lease and insurance certificates to the appropriate resources.
- Manage and coordinate logistics surrounding moves/renovations by working closely with the Facilities Manager, office space designers, project manager and senior management to ensure timelines and budget allocation are respected.
- Primary contact working closely with various disaster recovery and crisis management teams following events such as Covid, fire and water damage, requiring a quick and seamless turnaround, without any impact on business operations and employee productivity.
- Create, maintain and centralize document repositories using SharePoint and internal networks.
- Write procedure manuals covering internal system processes and update training manuals and user guides while respecting the company's branding policies in place.
- Primary contact for translation, proofreading and correction of internal and external documents. This led the company to make significant savings in translation costs over the years.
- Create educational webcasts in French/English for internal training purposes.
- Write, translate and transcribe customer case studies highlighting their satisfaction with our products.
Education
B. A. Modern Languages - Specialization in Spanish
