Alexander Tasciotti

Education and program coordination professional with experience designing and delivering structured learning programs, facilitating workshops, and supporting diverse adult learners in a post-secondary environment. Demonstrated ability to translate complex information into accessible, engaging education that supports participation and outcomes. Skilled in program evaluation, data tracking, and continuous improvement, with a strong foundation in learner engagement, stakeholder communication, and inclusive service delivery.

Committed to supporting community-based education initiatives that improve access, understanding, and outcomes for diverse and underserved populations.

Student Success Advisor (Learning & Student Success Coordinator) at triOS College (in partnership with Sault College) (2022-01 – Present)

Designed and delivered structured education programs for 2,200+ international students annually, supporting onboarding, retention, and learner success.

• Designed and delivered structured education programs for 2,200+ international students annually, aligning content with defined learning outcomes to support onboarding, retention, and learner success
• Developed and facilitated orientation and transition curricula, adapting delivery for diverse adult learners and individuals navigating complex academic and personal challenges
• Delivered learner-centred programming designed to support diverse and underserved populations, ensuring accessibility and inclusion
• Collaborated with cross-functional stakeholders including faculty, Registrar's Office, and student services to coordinate and enhance educational programming and service delivery
• Maintained ongoing communication with learners to assess needs, provide guidance, and improve access to programs and institutional resources
• Evaluated program effectiveness through feedback collection, surveys, and data tracking, using insights to inform continuous improvement of education initiatives
• Coordinated and delivered virtual and in-person learning sessions, ensuring accessibility, engagement, and consistent program quality
• Managed high-volume caseloads, providing individualized advising and education on policies, procedures, and academic pathways while maintaining confidentiality and sound judgment
• Tracked learner engagement and program outcomes using Excel and internal systems, contributing to a 40% improvement in administrative efficiency and reporting accuracy
• Prepared structured documentation including case notes, program tracking, and internal reports to support operational transparency and informed decision-making
• Supported planning and execution of large-scale onboarding and engagement events for 600+ incoming learners annually, including scheduling, logistics, and communications

Employee Engagement Specialist (Learning & Development) at TD Bank Group (TD Insurance) (2018-01 – 2021-01)

Coordinated national onboarding and learning programs for 4,300+ employees, managing logistics and stakeholder communications.

• Coordinated national onboarding, learning programs and employee engagement initiatives for 4,300+ employees, managing logistics, stakeholder communications, and program reporting across multiple business units
• Developed education and communication materials, including a library of 20+ branded resources, ensuring clarity, consistency, and accessibility across diverse audiences
• Tracked program participation and outcomes via dashboards, applying insights to support continuous improvement and inform leadership reporting
• Collaborated with HR, Operations, and senior leadership to coordinate program delivery and communications in a large matrix organization

Marketing Coordinator, Targeted Marketing at TD Bank Group (2016-01 – 2018-01)

Coordinated national campaigns and developed marketing content across multiple platforms.

• Coordinated national campaigns across 200+ partner organizations, managing timelines, stakeholder communications, and cross-functional deliverables
• Developed social media content across Facebook, LinkedIn and X (formerly Twitter) for the TD Insurance line of business, maintaining a consistent brand voice across digital channels
• Developed reporting frameworks to track campaign performance and engagement outcomes, enabling optimization through data-driven decision-making
• Identified process improvements generating $165,000+ in cost savings through analysis and optimization

Manager, Customer Experience & Earlier Roles at TD Bank Group (2005-01 – 2015-01)

Led onboarding, performance coaching, and team development across frontline service teams in a structured, compliance-driven environment.

• Led onboarding, performance coaching, and team development across frontline service teams in a structured, compliance-driven environment
• Translated policies and service standards into clear, accessible guidance for diverse staff populations, ensuring consistency and quality of service delivery

Certificate in Digital Marketing – BrainStation (2024-01)

Foundations of Project Management – University of Toronto, School of Continuing Studies (2010-01)

Post-Graduate Certificate in Marketing Management – Humber College (2010-01)

Diploma in Digital Communications – Sheridan College (2008-01)

Honours Bachelor of Arts (BA) in Communication, Culture & Technology – University of Toronto (2008-01)