Alexandra Davison

Results-driven logistics and service coordination professional with 5+ years of experience in transportation, intermodal operations, and customer service. Proven ability to coordinate high-volume scheduling, optimize freight movement, and maintain strong client relationships. Recognized for improving operational efficiency, reducing delays, and delivering reliable service in fast-paced environments.

Reports Administrator at RS Sterling Fire Protection (2025-07 – Present)

• Coordinated scheduling and dispatching for technicians across multiple service lines, ensuring timely response to inspections and emergency calls.
• Acted as primary client contact, resolving service issues and maintaining high customer satisfaction
• Managed work orders, compliance documentation, and KPI tracking to support operational efficiency
• Collaborated with warehouse and field teams to streamline service delivery and reduce delays

Intermodal/Logistics Coordinator at Apps Cargo Terminals (2023-02 – 2025-06)

• Managed intermodal operations across Alberta, coordinated container movement across Canada
• Scheduled and tracked deliveries to align with customer timelines, improving on-time performance
• Reduced additional costs by proactively managing delays and optimizing delivery routes
• Maintained strong client relationships through consistent communication and issue resolution

Shipping Clerk/ CSR at The Brick Distribution Centre (2019-06 – 2023-01)

• Provided administrative support across multiple departments, including Distribution Centre management, by preparing reports, performing data entry, and managing daily office operations
• Processed customer orders and coordinated outbound shipping requests to ensure accurate and timely deliveries

Highschool Diploma – Ross Sheppard Highschool