Alisha Chalupa

I have been a disability management specialist since 2007, I have worked hard to grow and developing my skills. It is important to me that I work with a variety of claims and caseloads to maintain a broad understanding of medical conditions clients are faced with, best practice approach, cost effective analysis and ongoing growth/education to be abreast with current regulations

• Talented and dedicated employee repeatedly awarded by superiors with positions of increased responsibility
• Problem-solver who persistently follows up until the issue is resolved; exceptional trouble-shooter
• Consistently meets/exceeds deadlines
• Friendly with positive attitude
• Proven team player
• Ambitious and hardworking, with commitment to excellence
• Self-starter with ability to multi-task, work effectively in a high paced environment
• Works well both supervised and unsupervised
• Effective communicator, both written and verbal
• Good listener with outgoing, friendly demeanor and good sense of humor
• Patient with strong interpersonal skills
• Works well with all levels of staff, management, guardians, unions and clients
• Consistently provide superior customer service
• Focused on establishing trust with people I provide supports to
• Conscious of confidentiality
• Personable
• Extensive commitment to expanding personal and professional growth
• Promoter of safe work practices and possess a strong commitment to safety both at work and outside of work
• Focus on relationship building with the managers, supervisor, HR, employees and unions

Professional Training and Education: 

Westcoast Institute of Aromatherapy and Massage: Certificate 1st year, 2012

Grant MacEwan College: Disability Management Diploma 2006

Grant MacEwan College: Rehabilitation Practitioner 1st year 2004

Courses/Seminars/Certificates: 

WCB-Claims Management ​​​​​Effective Delegation

WCB-Disability Management​​​​​HSE Manual Orientation

WCB-Review/Appeals Processes ​​​​Ethical Decision Making

WCB-Employer Information Workshop ​​​Ethics &Code of Conduct

WCB-Duty to Accommodate ​​​​​Environmental Responsibility

Basic Skills Training: Nor Quest College Successful Supervisor

Proactive Behavioral Strategies ​​​​Standard First Aid and CPR

Practical Loss Control Leadership ​​​​Abuse Protocol in the Workplace

Addictions in the Workplace ​​​​​Fundamentals of Communication

Conflict Resolution​​​​​​Stress Management

Competition Law ​​

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Assisted in the development and training of internal Supervisor Orientation Programs including:

• Injury and Illness
• Alcohol and Drug
• Red Book
• Stretching
• Hazard Identification and Control
• Effective Meetings
• Incident Investigations
• Due Diligence
• WCB
• Short Term Disability