Alison Hill
Member Service Representative (MSR)
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About
Detail-oriented and customer-focused professional with experience as a Member Service Representative in the financial industry. Skilled in front desk operations, client service, data entry, and administrative support. Known for strong communication, organization, and professionalism when handling confidential information. Trained in financial literacy education and committed to serving the public effectively.
Experience
Member Service Representative (MSR) - Access Credit Union
(2025-11)
- Provide front-line customer service in a fast-paced financial environment
- Process financial transactions accurately and securely
- Assist clients with accounts and inquiries
- Maintain confidentiality of sensitive information
- Complete administrative tasks including data entry and document management
Financial Literacy Trainer - Access Credit Union
(2026)
- Educate clients and community members on financial topics
- Present information clearly to individuals and groups
- Support financial education initiatives
Substitute Educational Assistant - Seine River School Division
(2024 - 2025)
- Supported classroom activities and organization
- Communicated effectively with staff and students
Screener - Ste. Anne Hospital
(2021-12 - 2022-04)
- Greeted and directed visitors
- Maintained accurate records and confidentiality
Dietary Aide - Beauséjour Hospital
(2020-04 - 2021-12)
- Delivered service in a fast-paced setting
- Maintained records and procedures
Manager - Pilot Mound Golf Course
(2019-04 - 2019-10)
- Managed scheduling, staff, and operations
- Handled customer service and front desk transactions
