Amandeep Singh

Dedicated and highly vigilant Hotel Security Professional with hands-on experience in property patrolling, access control, guest safety, and night-shift operations. Proven ability to handle emergency responses, guest complaint resolution, and conflict de-escalation with tact and professionalism. Proficient in cross-department coordination and familiar with hotel management systems to ensure smooth and secure daily operations.

Hotel Security Officer - Skye Hotel by Best Western Signature Collection - Etobicoke, ON

(2024-12 - 2026-10)

• Conducted consistent interior and exterior patrols to guarantee the safety of guests, staff, and hotel property while deterring unauthorized access.
• Monitored access control systems and responded promptly to security alerts, noise complaints, or emergencies across the property.
• Collaborated seamlessly with front-desk staff during check-in/check-out and night-audit shifts to manage guest verification and secure the premises overnight.
• Resolved complex guest complaints and calmly de-escalated conflicts, strictly enforcing hotel policies with a hospitality-first mindset.
• Maintained highly accurate daily security logs, incident reports, and thorough shift handovers.
• Supported front desk operations utilizing AutoClerk, WebRezPro, and Choice Advantage systems when necessary.

B.Sc. - Hospitality & Administration

High School Diploma