Amani Elgizi

Sales Associate with 6+ years of experience in retail environments. Recognized for ability to communicate with customers and provide exceptional service that ensures client retention and positive feedback. Proven ability to increase sales through upselling techniques as well as implement additional processes that drive profitability.

Sales Floor Associate - Winners - Ottawa, Canada

(2020-09 - 2022-12)

• Assist an average of 40 customers per day in finding or selecting items, and providing recommendations which have resulted additional revenue.
• Stock, replenish, and organize inventory with accuracy and efficiency, completing task 10% faster than average associates.
• Achieved an average of 140% of sales goals for three consecutive months.
• Maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases.
• Provide outstanding customer service, receiving 96% in customer service feedback surveys.

Sales Associate - Abbas Ali Al-Hazeem & Sons Co - Kuwait

(2014-06 - 2018-08)

• Helped an average of 50 customers per day by responding to inquiries and locating products
• Recommended alternative merchandise display styles to management, which were implemented and resulted in a 35% improvement in sales
• Assisted team members when necessary in handling cash registers, organizing inventory room, labelling products, unloading merchandise, and cleaning up.
• Aided Spanish-speaking customers, increasing repeat and loyal customers by 30%

Technical support (Outsource) - Zak solution Co - Kuwait

(2011-10 - 2013-10)

• Resolving troubleshooting software and hardware problems and helping others to install applications.
• Prepared informative reports for team leaders and company decision makers regarding departmental activity.

Bachelor Of Management - Information System - Higher Institute of Management and computer (2006-05)