Experienced Hardware Software Support Specialist
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Experienced Hardware and Software Support Specialist with over 10 years of expertise in IT support, troubleshooting,
server administration, and network management across diverse platforms, including HyperV, VMware, and Windows
Server environments. Proven ability to resolve complex hardware, software, and network issues while maintaining high levels of system availability and performance. Adept at managing user support requests, Active Directory administration, and maintaining customer satisfaction through strong communication and problem-solving skills.
Experienced Hardware and Software Support Specialist with over 10 years of expertise in IT support, troubleshooting,
server administration, and network management across diverse platforms, including HyperV, VMware, and Windows
Server environments. Proven ability to resolve complex hardware, software, and network issues while maintaining high levels of system availability and performance. Adept at managing user support requests, Active Directory administration, and maintaining customer satisfaction through strong communication and problem-solving skills.
Bachelor of Science in Computer Science
California State University, Fresno (Part-time), Online
University of the Fraser Valley
