Sam Boroditsky

8 years experience providing level 1 & 2 technical support and troubleshooting at companies such as Accenture.

• 8+ years experience providing level 1 & 2 technical support and troubleshooting at companies such as Accenture, RBC, BC Liquor Distribution, Best Buy, BC Hydro and BC Housing.
• Experience with various IT infrastructure projects including Window 10 deployment.
• Motivated professional with strong customer-centric approach and great attention to details. Capable of working in structured, team environments as well as independently with minimal Citrix supervision.

BCIT Technical Support Professional course 2011.

The Technology Support Professional (TSP) hands-on program provides a solid foundation of Information Technology (IT) skills needed for tech support positions today, preparing you to join the workforce immediately. It is ideal for those who do not have previous education or background in computing.