Senior PMO Analyst – SNAP (Sapiens North America Portfolio) at Sapiens North America (2024-05 – Present)
Serving more than 600 customers in 30 countries, Sapiens offers insurers across Property & Casualty, Workers' Compensation and Life markets the most comprehensive set of solutions, from core to complementary, including Reinsurance, Financial & Compliance, Data & Analytics, Digital, and Decision Management.
- Project & Resource Management: Collaborate with cross-functional teams to develop capacity plans, allocate resources, manage project schedules, and ensure projects meet deadlines.
- Reporting & Data Analysis: Develop dashboards and reports, track project progress, monitor resource utilization, and present project status and operational metrics to management.
- Financial Planning & Budgeting: Prepare financial forecasts, analyze plan vs. actual performance, produce month-end reports and invoicing, provide financial reporting, and support departmental budgeting.
- Process Improvement & Operational Support: Drive process improvements, identify cost-saving opportunities, support operational tools, and track maintenance and software license renewals.
- Stakeholder & PMO Support: Maintain strong relationships with internal and external stakeholders, participate in PMO initiatives, and support strategic planning, policy implementation, and business unit operations.
Project Manager – Data Hydration & Tooling (Contractor) at Transamerica Corporation (2023-03 – 2023-11)
Transamerica is an American holding company for various life insurance companies and investment firms operating primarily in the United States. This project was under the Data & Analytics portfolio and its objective was to hydrate 60% of retirement data onto a data lake (cloud) to make it available and curated.
- Coordination with various verticals of the business to understand their data requirements & inclusion in Project scope.
- Work with various teams (Data Governance, Data Modeling, Data Engineering) & Tech leads to plan releases.
- Accurate representation of project status in SteerCo's, PPM Tools & other BI platforms
- Actively monitor project finances and address resource requirements
- Ensure that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.
- Assisted the product owner with program, project, and product updates as well as backlog refining.
- Establish and maintain the project plan and keep it relevant with ever changing requirements (releases)
- Supported and coached team members for best practices and served as a single point of contact for all project activity
- Continued focus on any change in scope that may impact project timelines and assist in course correction
Sr. Manager PMO – Transformation & Resilience at Standard Chartered Bank GBS (2020-08 – 2022-06)
Standard Chartered Plc. has operations in consumer, corporate and institutional banking, and treasury services. This role involved understanding and driving change management during and after project implementation as well as ensuring an effective partnership and collaboration among various verticals of the Transformation portfolio.
- Lead project teams allocated to the project and defined main guidelines including roles, responsibilities, and scheduling commitments.
- Developed Dashboards (KPIs and milestones) for Executives, Off-sites & SteerCo's.
- Partnered with internal/external resources to accomplish all tasks and meet key milestones.
- Defined, jointly, with the VP, the scope of work/ cost/budget, resources required, time scheduling, work allocation and risk mitigation plans with regards to Onboarding.
- Ensured projects follow sound methodology and execution practices in accordance with SC's standards.
- Ensured change management requirements are translated into actions that support the project plan.
- Maintained awareness of any change in strategy that may impact projects.
Project Manager – Smart Workplaces at Getronics Solutions India Pvt. Ltd. (2019-01 – 2020-08)
Getronics is an ICT service company – a subsidiary of Global Workspace Alliance (GWA). The projects are about running global IT operations located in Europe, the Middle East and APAC, and to align the IT services across the regions delivering consistently at the expected level of quality.
- Understanding client's strategic business problem and preparing project plans, procedures and implementation schedules accordingly
- Scope the work required and accountability within framework of the Getronics Project Management Methodology for the development of workable project plans and financial models.
- Assigning resources, monitor progress and take corrective action to deliver solutions within project budget.
- Selection, development and leading diverse teams of people, either on specific projects in the short or long term or with regard to several projects on an ongoing basis.
- Accountable for the relationship with clients regarding solutions, project expectations, progress and issues.
- Negotiating with clients on project parameters and ensuring contractual commitments, obligations and performance levels are met.
PMO Manager – Hybrid Platform as a Service (HPAAS) Cloud Services (Contractor) at Westpac Banking Corporation (2018-11 – 2018-12)
Westpac Banking Corporation, commonly known as Westpac, is an Australian bank and financial-services provider headquartered in Sydney, Australia
- Responsible for providing high quality coordination, communication, governance, reporting and information management support to the PMO Director as well as providing support and backup to the Master Scheduler and assisting the Finance team within the wider PMO team.
- Supported the Program Director in the creation of detailed plans included key activities & milestones.
- Advised and recommended actions, where appropriate, for any variances to schedule milestone delivery, deliverable completion, risk/issues, dependencies and budget.
- Identified and managed interdependencies among the programs and other program/business change initiatives
- Maintained the program scope, schedule and financial model and other key documentation and management tools to the highest professional standard.
- Led RAID meetings with SCRUM teams.
PMO Analyst Consultant – S4 HANA Implementation in NZ (Contractor) at Lion Pty., Ltd. (2018-08 – 2018-09)
Lion is a food and beverage company that operates in Australia and New Zealand. It produces and markets a range of beer, wine, cider, RTDs and spirits, as well as dairy and other beverages.
- Responsible for providing sound governance and transparency, with a particular focus on status reporting, risk and issues management, quality management and change control.
- Supported the Business Transformation program in delivery sound governance and transparency.
- Provided status reporting, risk & issues management, quality management and change control.
- Communicated with the client and carrying out administrative procedures and correspondence necessary for the efficient management of the project.
Senior PMO Analyst – ERP SAP, Functions & Acquisitions Portfolio at Royal Dutch Shell (2016-05 – 2017-06)
Royal Dutch Shell plc, commonly known as Shell, is a British-Dutch oil and gas company headquartered in the Netherlands and incorporated in the United Kingdom. It is one of the 6 oil and gas "supermajors" and the fifth-largest company in the world measured by 2018 revenues.
- Responsible for providing expertise, structure, tools and support to the programme / delivery managers and project teams as part of a centralized PMO Team.
- Mapped demand against capacity for multi stream transformation portfolio - Aligned resources (Project Managers) with projects in pipeline according to budget/capacity/skills.
- Collaborated with technical competence centers in development, deployment and coordination of a structured PM framework.
- Set up the Portfolio Assurance / Governance model in line with Shell way
