Business Systems Analyst | Software Developer
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Performance-driven SAP specialist with a "zero-defect" mindset and a track record of executing complex, global digital transformations. Expert in bridging the gap between SAP HR and SuccessFactors Employee Central, having successfully delivered a data replication solution for 71,000+ employees across 30 countries. A rare blend of technical depth (SAP ECC debugging and custom programming) and strategic communication, I excel at turning intricate business requirements into scalable, secure, and transformative HR systems.
Automation & Impact: Leveraged RPA and VBA to automate risk assessments and KPI reporting, increasing team productivity by 12% and providing senior management with high-visibility metrics.
Risk & Quality Control: Maintained a 100% success rate in Quality Control and cyber risk assessments for banking platforms, ensuring full alignment with global compliance standards.
Change Management: Led comprehensive impact analyses affecting 50% of enterprise reporting and improved user satisfaction scores through the creation of bespoke training programs and ConfiForm solutions.
Requirements Engineering: Mastering the art of eliciting, documenting, and managing stakeholder needs to ensure technical builds match business goals.
System Architecture & Modelling: Using visual tools to map out complex workflows and data structures.
Strategic Leadership: Developing the "soft power" needed to facilitate meetings, manage diverse teams, and drive decision-making.
Solution Design: Transitioning from "identifying a problem" to "architecting a technical solution" through case-study immersion.