Anchal Dhull

I am a dedicated Business Management graduate from Fleming College with a strong foundation in leadership, marketing, operations, and financial planning. My education has equipped me with practical skills in strategic decision-making, team coordination, and business communication. I am fluent in English and thrive in dynamic, fast-paced environments where I can apply my problem-solving abilities to real-world challenges.

Passionate about continuous learning and professional growth, I am eager to contribute to organizational success and take on new opportunities in the business field.

Customer Service & Sales Associate at Maple Leaf Retail Inc. (2022-01 – 2023-12)

• Delivered exceptional customer service by assisting clients with purchases, handling inquiries, and resolving issues efficiently, contributing to a 95% customer satisfaction rating.
• Collaborated with team members and management to implement promotional strategies, increasing monthly sales by 15%.
• Supported daily store operations including inventory control, cash handling, and maintaining accurate sales records.

Shift Supervisor at Tim Hortons (2024-01 – Present)

I efficiently operated registers to process payments, ensured smooth workflow in my workspace, and analyzed and interpreted customer-related issues to maintain operational excellence.

Diploma in Business Management – Fleming College (2025)

Diploma in Computer Applications – Skill Development Education and Social Welfare Society (2022)

12th Grade – K.V.N Global School (2021)

10th Grade – K.V.M Global School (2019)