Andrew Sakyi

My goal is to assert myself in a professional healthcare setting while utilizing my highly successful customer relations experience to become a valuable team member of your organization as team leader/supervisor. I’m a highly disciplined worker that has progressed from being food service worker to a Nutrition Manager/ Supervisor and as well as an Environmental Services manager. Throughout all my work experience I have achieved excellent customer service where I communicate very effectively with people of different backgrounds.

I take great pride in my strong customer relations. I am a strong team player as I have been a part of many sports teams, organizations, and companies throughout my life. Soccer playing has given me the ability to quickly learn and adapt to new skills and situations.

I had 15 years of experience working as a food service worker, 5 years working as nutrition manager, 3 years and over as an Environmental Services manager. I’m a people person and have a great passion for working with seniors and as well as people of all ages with different backgrounds. I enjoy brainstorming and sharing thoughts and ideas of how to implement and innovate.

Environmental Services Manager - Eagle Terrace LTC -Southbridge Care

(2023-11)

• Oversee laundry, Housekeeping and as well as maintenance department
• Educated staff on IPAC procedures as per municipality and company’s expectation
• Daily audited housekeeping, laundry and maintenance work and provided on spot education when needed.
• Daily management audit and inspection ( MBWA) and IPAC inspection
• Purchase supplies monthly for Laundry and housekeeping and maintained my monthly budget
• Assisted and corrected when policies do not meet contract and as well as environmental work procedures
• Organized external contractors for quarterly, semi annually, and annually inspection such ESA, fire, generator, and HVAC systems
• Fixed, repaired and replaced broken item reported by staff in maintenance care such as faucets, drywall, light fixtures within my scope of work and many others.
• Made sure environmental staff followed company’s policies such as soiled laundry comes to laundry has to be laundered and return within 48 hours as per policy.

Customer Support Services/Diet Clerk/Menu Spoken - Credit Valley Hospital-Mississauga, Ont. - Mississauga, Ont.

(2022-08)

Casual

• Worked in a dynamic environment where I offered patients with two meal choices and other meal alternatives to meet individual patient’s optimal nutritional status
• Processed Tallies, meal tickets, tube feeding, nourishment stickers Via Computrition.
• Assorted and delivered Meal ticket, tube feeding, nourishment stickers and Tallies to each belt line in the kitchen.
• Addressed patients with food disorders to the diet Technician
• Addressed any error messages or wrong diet to the unit nurse for correction.
• Worked effectively with the rest of the team

Ingredient Control (ICA) - Post Inn Village - Oakville Ontario

(2022-02-24)

• Review production sheets for breakfast, lunch and dinner and portion bulk food and make them ready for dietary aide.
• Help receive already made food and store it in their designated storage area such as walk- in fridge and freezer
• Help cook to sort out bulk food onto individual assign cart for all the 7 units.
• Maintained a clean, safe and sanitary work area
• Performed other duties assigned by the manage or the cook.

Food Service Manager - Compass (Woodbridge Vista Care Community Centre

(2020-12 - 2023)

• Supervising over 45 staff to ensure kitchen production and as well as Laundry and House keeping is well under controlled
• Scheduling, payroll, bill payment, purchasing, inventory to maintain food and Linen budget, micro/macro managing, kitchen, dining room, ensuring all temperature forms and well taken and recorded by assigned staff, daily tasks auditing, workplace safety and policies, food safety, menu planning, quality assurance, in-service minutes meetings, accounting, patient/visitor/customer relations, liaising with other depts., a part of everyday duties and collaborating with nursing and activation for theme
• Orients new staff about pleasurable dining experience and demonstrated techniques of feeding and readings of different types of diet textures and fluid consistency.
• Maintain budget control through inventory procurement and prepared special function invoice for other departmental to control food / paper and other expense.
• Ensure all audit/ temperature forms were all signed by the cooks/ dietary staff
• Member of health and safety committee and as well as food/ family counselling committee
• Direct staff to maintain safety measures through Covid-19 restriction protocols
• Educate staff on new directive of other safety measures imposed by MOHLTC.

Food Service Worker/Maintenance/Housekeeping - Revera (Humber Valley Terrace)

(2008-12 - 2021)

• Maintain a positive and a productive environment for both coworkers and residents.
• Set up carts with condiments, bulk and pre poured beverages and made them ready for individual dining room as well as room service trays.
• Serve over 150 residents with different therapeutic diets.
• Follows diet list as per directed by the nutrition manager and the dietician.
• Maintain cold food at 4-40 degree Celsius/ Fahrenheit and above and hot food at 60-140 degrees Celsius/ Fahrenheit and above.
• Maintain a proper steam well temperature with water to keep hot/ warm foods.
• Make sure thermometer is well calibrated for proper temperature readings.
• Ensures temperatures are taken prior to serving as per MOHLTC guidelines and also make sure dish washer, three compartment sinks, walk in fridge and freezer temperatures are also taken as per company’s policy and MOHLTC guidelines.
• Proficient with kitchen equipment such as meat slicer, kettle, salamander, grills, robot coupe processor, dish washer and able to do some fixtures and maintenance on most of the equipment within the kitchen.
• Deep clean the kitchen on a monthly and quarterly basis and maintain tidy surroundings.
• Receive food items delivered by Sysco and ensured all product were checked marked with no dent or damages.
• Engage and perform an emergency code such as code red, blue, brown, grey, orange, etc.
• Expanded interpersonal and professional communication skills through serving PSW, FSW and following directions precisely by the Nutrition Manager.
• Read and understand all the 27-resident bill of right and also follows the MOHLTC guidelines.

Maintenance/HouseKeeping/Laundry - Revera (Humber Valley Terrace)

(2008-12 - 2021)

• Replaced privacy curtain when needed to be changed
• Installed and wall-mounted television to wall for residents’ and as well as the Care Home
• Patched and painted walls/areas in the building where needed
• Replaced new fluorescent bulbs and ballast
• Washed resident’s clothes and as well as their bed sheet
• Clean and sanitized high touch point areas especially the elevator buttons and the staircase railing
• Installed new hospital bed with the direction from a manufacturer personnel
• Made sure waste material/product such as garbage, recycle and food (green) were dumped in their appropriate bins.
• Transported gowns, gloves, diapers, goggles, and other safety equipment to individual unit for the Nurses as well as the PSW.
• Performed and emergency preparedness for all the different types of code.

Diploma - Food and Nutrition Management - Centennial College, Toronto, Ontario (2020-04 - 2020-04)