Information Technology Analyst | Business Analyst
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"I improve daily like updating versions in technology"
Skilful, dedicated customer service professional with 10 years of experience working in the Insurance, Banking and Consulting Sectors. A highly organized team player, able to multitask and collaborate with stakeholders to gain maximum project support, while ensuring clients’ expectations are met and project deliverables align with business objectives. Demonstrated ability to provide satisfactory solutions to clients with excellent problem-solving skills, through years of customer support experience and community engagement events.
Effective writing and verbal communication skills as demonstrated through documentation of requirements from stakeholders, process analysis evaluation both current and proposed a future solution and facilitating training sessions for clients.
