Angela Genereux
Looking to expand my professional and personal competencies, while maintaining challenges and fulfilling opportunities.
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About
Looking to expand my professional and personal competencies, while maintaining challenges and fulfilling opportunities.
Experience
Project coordinator - O'Dell HVAC Group
(2026-04)
- Tracking shipments
- Recognizing orders
- Order confirmation
- Warranty
Residential Installation and Service Coordinator - The Fireplace Center and Patio Shop - Ottawa, ON
(2019-07 - 2026-03)
- Booking service appointments
- Co-ordinating fireplace installations
- Managing service department
- Invoicing Service orders after service is completed Follow up with clients.
- Inquire parts that are needed for the client.
- Creating schedules on Evosus
- Use Excel to create scheduled installation list.
- Create payouts for subcontractors.
- Applying for warranties for customers
Customer Service Agent - Rogers Communications - Ottawa, ON
(2019-01 - 2019-06)
- Taking inbound calls
- Helping customers with issues of there bills.
- Understanding the customers needs to find the right contract for them.
- Up selling new features and upgrade.
- Improved customer retention through programs & services provided to the customer.
Appointment Coordinator - CARLING MOTORS - Ottawa, ON
(2014-03 - 2019-01)
- Arranged appointments for vehicle service and advised appropriate service
- Responded to customer phone calls and emails.
- Booked Client Appointments in Dealer Management System.
- Coordinated Pick up and Delivery of Clients Vehicles.
- Coordinated Shuttle Driver.
- Tracked on customer calls and emails.
Education
Diploma - PROFESSIONAL HAIRSTYLIST and PROFESSIONAL MAKEUP ARTIST - VERSAILLE ACADEMY (2008-08 - 2009-07)
Secondary School - Notre Dame high school Ottawa, ON
