Anna Airapetian

As a seasoned Analyst with 7-8 years of experience in the IT industry, I bring a unique blend of technical expertise and business acumen. My career began as a technology engineer, which provided me with deep insights into the development, testing, and implementation of both software and hardware systems.

Having worked closely with customers, users, developers, testers, and fellow analysts, I have honed my ability to effectively communicate and broadcast tasks to all project participants, particularly developers. This ensures that everyone is aligned with the project's goals and business objectives, minimizing misunderstandings that can derail progress.

A key professional achievement has been the adoption of a systematic approach—TOC (Theory of Constraints)—to problem-solving. This methodology enhances my ability to convey and justify viewpoints, even in challenging scenarios.

Strengths lie in analysis, creating detailed schematics and diagrams, and maintaining comprehensive documentation. Familiarity with Agile, Scrum, and time and cost planning tools (Trello, DevOps, Jira, Excel) further bolster my capability to manage projects effectively.

With a solid foundation in engineering, I possess a thorough understanding of the processes involved in the development, testing, and implementation of systems, ensuring a seamless transition from concept to execution.

As a Business & System Analyst, I serve as a bridge between business stakeholders and the technical team. My responsibilities include:

• Coordinating meetings to capture and clarify business needs, translating them into user stories and use cases.
• Evaluating proposed solutions for alignment with business objectives and technical feasibility.
• Analyzing product interfaces and designs to improve usability and user experience.
• Managing documentation in Confluence.
• Facilitating cross-functional collaboration to ensure effective communication and achieve project goals.

Key Responsibilities

• Communication: Acting as a liaison between business and technical teams, ensuring business requirements are translated into technical specifications and presenting results to stakeholders.
• Meetings: Conducting, interviewing, and presenting at meetings.
• Analysis and Documentation: Analyzing and describing processes, writing SRS (Software Requirements Specifications), creating data and flow models.
• Project Backlog Management: Writing user stories, features, tasks, and bug reports.
• Office 365 Development and Administration: Managing Groups, Sites, and Flows/Power Automate.
• Software Testing and Consulting: Ensuring quality and providing expert advice.
• Product Roadmap and Planning: Approving and planning product development.

Technical Skills

• Tools: Azure DevOps, Microsoft Office Suite (including MS Excel, Visio, Planner), BPMN, API (JSON and XML), SQL Databases.
• Special Projects:
• Process Optimization: Time tracking, fuel and travel accounting, project work, inter-departmental interaction.
• Pricing Calculations: Optimization and reporting.
• Advanced Microsoft Excel: Experience with VBA macros and advanced data manipulation techniques.

Bachelor's and Master's Degrees in Automated Information Processing and Management Systems from Russian State Technological University named after K.E. Tsiolkovsky (MATI). Specialized in Technology of Production of Instruments and Information Control Systems of Aircraft, providing a strong foundation for my career as a Business & System Analyst.

Additionally, I have completed a specialization in Graphic Design from CalArts (Coursera, May 2021) and participated in corporate training at a School of Analysts, further enhancing my analytical and project management skills.