Shanshan Wei

I bring a strong foundation in business system analysis alongside solid administrative skills to the table. With a background in engineering, software applications, troubleshooting, and system maintenance, I offer technical expertise that can drive efficiency and innovation within your organization. While my administrative experience includes managing tasks like scheduling, document preparation, and customer service, I prioritize leveraging technology to optimize processes and boost productivity. With excellent communication, problemsolving,

and teamwork skills, I am committed to delivering high-quality solutions that drive business success.

• During my COOP term as a Software Developer at Adaptiv Networks, I collaborated with internal stakeholders to gather requirements and translate them into functional specifications. I improved communication and collaboration across teams and designed customized reports to enhance customer satisfaction.
• As a Production Associate at Value Village, I implemented a new categorization system for donated items and improved the store's cleanliness, resulting in increased sales and customer satisfaction. I also exceeded monthly sales goals through effective customer engagement and community events.
• During my volunteer experience at Centretown Community Health Centre, I efficiently organized diabetes screening events, provided compassionate support to participants, and collaborated with healthcare professionals to ensure their well-being.
• In my previous role as an Administrative Officer at a Motorcycle Company, I implemented new procedures and technologies to improve administrative efficiency and reduce expenses. I also enhanced communication channels within the organization, provided training programs for staff, and supported various projects.

• Civil Engineering, bachelor’s degree, Xinjiang University
• AEC Web and Desktop Programming Certificate, Cégep Heritage College