Frances Fernandez

With a strong understanding of the demands of a fast-paced work environment, I possess excellent administrative skills including data entry, documentation and reporting. I am an effective communicator with a people-centered focus with an in-depth understanding of working with a diverse patient population. I hold strong organization and time management skills.

This allows me to continue to be adaptable to organization specific policies and procedures. Passionately committed to customer service I focus on professional and respectful communication with all levels of an organization, with a keen sense for the importance of trust, privacy and discretion. A professional committed to ethics, I pride myself in task completion well and in a timely manner.

I possess a firm knowledge of Microsoft applications and am comfortable working both as a collaborative team member, or as a self-directed individual.

Administrative Assistant - Alberta Health Services

(2020-01)

• Booking / Check-in Patients
• Do Payroll
• Make programs for in-take clients
• Prepare meetings / agenda for managers
• Scanning documents

Service Worker - University of Alberta Hospital - Edmonton, AB

(2007-01 - 2020-12)

• Transport patients throughout the hospital
• Stock and prepare medical equipment for nursing staff
• Answer calls as needed

Caregiver - Revera Retirement Living - Edmonton, AB

(2015-01 - 2017-12)

Data Officer II - Philippine International Trading Corporation - Makati City, Philippines

(1990-01 - 1994-12)

• Preparing Weekly/Monthly reports to be submitted to head office
• Receive all import/ export materials and check if there are in good conditions
• Administer payroll and tax information to staff
• Distribute any incoming documents to the staff
• Answer phone calls and provide customer service

Computer Encoder - LCS Construction Company - San Andreas Bukid, Philippines

(1989-01 - 1990-12)

• Assist in preparation for meetings for the Congressman
• Answering phone calls and provide customer service
• Provide data entry for the business regarding types of material needed, how much to get, how many people needed and how many hours

Certificate - Office Administration with IT - Alison College (2022-12)

Certificate - Computer Programing - Computronix College (1990-04)